BA Training Posts

Q&A for: The BA as Management Consultant Webinar – 4/17/2012

Posted: May 9th, 2012 by RichLarson. Comments »

Question MarkIn a recent webinar I gave on Fantastic Voyage or Impossible Dream? The BA as Management Consultant, we had limited time for questions and answers. Below are answers to all the unanswered questions received during the session.

Q: Would you mind reviewing the 4 types of Consultants and their posture with the business – Expert, Order Taker, etc.?

A: The four types of consultants mentioned in the webinar include:

  • Influencer – collaborates with the business expert, “pulling” their needs and recommending solutions.
  • Expert – “pushes’ their expertise on the business and recommends the best way to implement their advice based on their expertise.

STOP! DROP! ROLL!

Posted: April 10th, 2012 by Bob Prentiss. 3 Comments »

Dog RollingThere are so many great lessons we learn as children. Do you remember stop, drop and roll? It is one of the first simple safety techniques that we are taught that helps extinguish a fire on our clothes or hair without using any other conventional firefighting equipment. It is a powerful psychological tool that gives us a routine and helps to keep us focused avoiding panic and confusion in a potentially dangerous situation. So why don’t we use that same approach to other aspects of life, like our challenging projects and those difficult stakeholders?

IIBA Releases CCBA Re-Certification Package

Posted: April 2nd, 2012 by RichLarson. Comments »

On February 8, 2012, IIBA released its re-certification package for CCBA. They have a new handbook, which is a must to get if you want to learn more about it. Currently, there are over 100 CCBAs, whose earliest re-cert is 2014, but it is never too early to begin planning.

In a recent webinar on CBAP/CCBA Certification, I mentioned the re-cert requirements would be much the same for CCBA as it is for CBAP. Like the CBAP, the CCBA credential requires 60 CDUs in a 3-year period to maintain it. If you are a CCBA and don’t have enough hours to qualify for the CBAP when your 3-year cycle ends, it makes sense to renew your CCBA.

Tips for Using the Watermark Learning CBAP Certification Study Guide

Posted: March 30th, 2012 by RichLarson. Comments »

CBAP-CCBA Book CoverA LinkedIn group member and purchaser of our CBAP® Certification Study Guide asked me for tips on studying for the CBAP® exam. Here is a 3-step overview of some tips to get the most out of our study guide and the trial subscription to our CBAP® (or CCBA®) Online Study Exam that comes with it. The tips apply equally to preparing for the CCBA® exam as well as for the CBAP®.

1-STARTING OFF

  • When first beginning your CBAP or CCBA preparation, you need to read the BABOK cover to cover. The key to passing the CBAP or CCBA exam is to understanding the BABOK completely.

CBAP/CCBA FAQs-Part 4

Posted: March 29th, 2012 by RichLarson. Comments »

CCBA LogoCBAP LogoHere is my final installment of FAQs from a recent webinar on CBAP certification I gave. Hopefully these are proving useful to you in your certification journey. Please contact us at info@WatermarkLearning.com if you have additional questions. Also, subscribe to our eNewsletter, The ProjectBrief™ for further updates and webinar announcements.

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Q: Why does it take the IIBA certification folks 3+ weeks to approve your application, where as PMI takes less than a week?

Business Analysis and Our Virtual Reality

Posted: March 20th, 2012 by Bob Prentiss. Comments »

Woman on laptopBobtheBA. Have you noticed that more and more people are working from home these days? Perhaps they actually work in the office, but they are cube-less (without a permanent desk)? I am sure you have noticed all of the people you work with that are located in other countries who might own the product or the system you work on, or may be due to outsourcing needs. Businesses continue to be creative in their approach to resourcing and restructuring, which I think is great, but there seems to be a tendency to not think through the impact on people and their roles in working with that creativity. The answer we get, of course, is just “get it done” or as Tim Gunn would say, “make it work.” Thus is the story of today’s Business Analyst and our Virtual Reality. A monumental challenge to be sure.

CBAP/CCBA FAQs-Part 3

Posted: March 8th, 2012 by RichLarson. 4 Comments »

Question mark 2During a recent webinar I gave on CBAP and CCBA certification, we received a number of questions that we didn’t have time to cover. I plan to continue answering the questions over time in a series of blog entries over the next few weeks. The questions are taken directly from the chat session and are only edited for spelling and grammar. Look for more updates soon.
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Q: On the CBAP Application, who would the project contact be then? My manager?

The Pied Piper of Requirements

Posted: February 28th, 2012 by Bob Prentiss. 2 Comments »

Pied PiperBobtheBAI see and hear it all the time – Business Analysts make reference to their business partners saying, “they never know what they want”, “they keep changing their requirements again and again”, or “once again I led them to water”. Powerful statements. Disturbing statements for many reasons. Is it a lack of maturity of the business, the BA, or both? I have worked with, mentored, or coached many BAs in this situation and often the response or story that comes back to me is that they (the BA) would not have any requirements at all without first “leading” their business partners to water. I certainly understand the frustration as eliciting requirements is not easy! However, when I do hear the “lead to water” type statements, the first thing that always comes to my mind is the story of the Pied Piper, and what a dangerous tale it is.

The Pied Piper. The dictionary defines the Pied Piper as “a leader who entices people to follow (especially to their doom)”. If only it were not for that second part! I encourage and teach that all BAs be leaders in their domain; however, the leadership of the Pied Piper is not the kind of leadership that really works long-term or one that should be emulated (ends in doom you know). The story of the Pied Piper is that the Piper is a rat-catcher hired by a town to lure away some rats (with a magic pipe). The town refuses to pay the Piper for said service and the Piper retaliates by luring their children away (just like the rats), never to be seen again. Very doom and gloom and no one wins.

The Big Remodel

Posted: February 7th, 2012 by Bob Prentiss. 4 Comments »

Architectural Map ruler hatWell it is tax time once again and for some folks it is time to think of remodeling your home. Exciting right? It can be… it can also be a maddening roller coaster ride that is difficult to stop. The next thing you know, you have not only spent your tax refund, but you have invested heavily into a credit card (or two). We all know that this can happen and we all know people that have had remodeling horror stories, yet we still forge ahead and remodel. Why? Repairs, reconstruction, and renovation are common themes (needs) that drive us to remodeling. When it comes to your home they completely make sense. Broken things are not fun to live with, we can get bored with the same ol’, same ol’ and the value needs to be kept up while we are waiting for the market to rebound. But what about our requirements – the models we put together that help our stakeholders clearly understand the problem or opportunity we are trying to solve or present? Does remodeling make sense?

A New Year’s Resolution?

Posted: January 23rd, 2012 by Bob Prentiss. Comments »

New Year CalendarBobtheBA here and the last time I blogged, we briefly took a look back at 2011. The New Year is a time when people make predictions, resolutions, and plans with the hope of change and improvement. It can be a very exciting time with anticipation to see if the predictions come true, resolutions are met, or if the plans were effective. What resolutions and plans have you made for 2012? I have to tell you though, I am not a big fan of New Year resolutions. More on this shortly.