Consulting Skills Posts

Q&A for: The BA as Management Consultant Webinar – 4/17/2012

Posted: May 9th, 2012 by RichLarson. Comments »

Question MarkIn a recent webinar I gave on Fantastic Voyage or Impossible Dream? The BA as Management Consultant, we had limited time for questions and answers. Below are answers to all the unanswered questions received during the session.

Q: Would you mind reviewing the 4 types of Consultants and their posture with the business – Expert, Order Taker, etc.?

A: The four types of consultants mentioned in the webinar include:

  • Influencer – collaborates with the business expert, “pulling” their needs and recommending solutions.
  • Expert – “pushes’ their expertise on the business and recommends the best way to implement their advice based on their expertise.

STOP! DROP! ROLL!

Posted: April 10th, 2012 by Bob Prentiss. 3 Comments »

Dog RollingThere are so many great lessons we learn as children. Do you remember stop, drop and roll? It is one of the first simple safety techniques that we are taught that helps extinguish a fire on our clothes or hair without using any other conventional firefighting equipment. It is a powerful psychological tool that gives us a routine and helps to keep us focused avoiding panic and confusion in a potentially dangerous situation. So why don’t we use that same approach to other aspects of life, like our challenging projects and those difficult stakeholders?

Business Analysis and Our Virtual Reality

Posted: March 20th, 2012 by Bob Prentiss. Comments »

Woman on laptopBobtheBA. Have you noticed that more and more people are working from home these days? Perhaps they actually work in the office, but they are cube-less (without a permanent desk)? I am sure you have noticed all of the people you work with that are located in other countries who might own the product or the system you work on, or may be due to outsourcing needs. Businesses continue to be creative in their approach to resourcing and restructuring, which I think is great, but there seems to be a tendency to not think through the impact on people and their roles in working with that creativity. The answer we get, of course, is just “get it done” or as Tim Gunn would say, “make it work.” Thus is the story of today’s Business Analyst and our Virtual Reality. A monumental challenge to be sure.

The Pied Piper of Requirements

Posted: February 28th, 2012 by Bob Prentiss. 2 Comments »

Pied PiperBobtheBAI see and hear it all the time – Business Analysts make reference to their business partners saying, “they never know what they want”, “they keep changing their requirements again and again”, or “once again I led them to water”. Powerful statements. Disturbing statements for many reasons. Is it a lack of maturity of the business, the BA, or both? I have worked with, mentored, or coached many BAs in this situation and often the response or story that comes back to me is that they (the BA) would not have any requirements at all without first “leading” their business partners to water. I certainly understand the frustration as eliciting requirements is not easy! However, when I do hear the “lead to water” type statements, the first thing that always comes to my mind is the story of the Pied Piper, and what a dangerous tale it is.

The Pied Piper. The dictionary defines the Pied Piper as “a leader who entices people to follow (especially to their doom)”. If only it were not for that second part! I encourage and teach that all BAs be leaders in their domain; however, the leadership of the Pied Piper is not the kind of leadership that really works long-term or one that should be emulated (ends in doom you know). The story of the Pied Piper is that the Piper is a rat-catcher hired by a town to lure away some rats (with a magic pipe). The town refuses to pay the Piper for said service and the Piper retaliates by luring their children away (just like the rats), never to be seen again. Very doom and gloom and no one wins.

The Big Remodel

Posted: February 7th, 2012 by Bob Prentiss. 4 Comments »

Architectural Map ruler hatWell it is tax time once again and for some folks it is time to think of remodeling your home. Exciting right? It can be… it can also be a maddening roller coaster ride that is difficult to stop. The next thing you know, you have not only spent your tax refund, but you have invested heavily into a credit card (or two). We all know that this can happen and we all know people that have had remodeling horror stories, yet we still forge ahead and remodel. Why? Repairs, reconstruction, and renovation are common themes (needs) that drive us to remodeling. When it comes to your home they completely make sense. Broken things are not fun to live with, we can get bored with the same ol’, same ol’ and the value needs to be kept up while we are waiting for the market to rebound. But what about our requirements – the models we put together that help our stakeholders clearly understand the problem or opportunity we are trying to solve or present? Does remodeling make sense?

7 Trends in Business Analysis and Project Management to Watch for in 2012

Posted: January 9th, 2012 by ElizabethLarson. Comments »

By Elizabeth Larson, PMP, CBAP, CSM and Richard Larson PMP, CBAP

The close of one year tends to make one reflect on what has occurred in the past year and ponder the future. Here we ponder some trends in the Project Management and Business Analysis fields for 2012. Here are our top seven predictions for business analysts (BAs) and project managers (PMs) in 2012.

1. Divergence of the PM and BA Role. In 2009 we predicted that as the economy tightened, organizations would decrease their project budgets and combine the role of PM and BA. For 2012 we believe that organizations will see the need for both roles, particularly on strategic projects, and move away from a combined role. There are several factors for this trend:

Is Your Meeting Worth the Time?

Posted: December 20th, 2011 by Andrea Brockmeier. 2 Comments »

MeetingA couple of days ago I fired up my online calendar and started to schedule a meeting with my manager.  Our meetings are typically less than 30 minutes long, but I had  a lot to talk about, so I was going to make it an hour long.  Yessirree.  I had a lot of stuff on my mind, I needed an audience, and he was the logical person to hear me out!

Relationships Span the Chasm

Posted: June 7th, 2011 by RichLarson. Comments »

I recently heard on NPR a doctor named David Loxtercamp, author of “A Measure of Days: The Journal of a Country Doctor.” He described his views of the medical profession, and sounded like a wise and thoughtful physician.

During his interview, he read some of his pearls of wisdom, one of which really resonated with me. He was talking about patients and their doctors, but I think it could be applied to any profession in which practitioners must understand the needs or “pain” of its patients, clients, customers, etc.