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In project management, a good template can be invaluable in helping you organize your thoughts and communicate effectively. Watermark Learning has many templates for project management, as well as business analysis and business process management, all of which can be … Continue reading


Rich here with a CBAP®/CCBA® registry update. IIBA has introduced a new online credential registry. It is real-time and shows the complete list of CBAP and CCBA credential holders. This is a nice change compared to the older spreadsheet method, … Continue reading


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Leonardo da Vinci has been described as the archetypical renaissance man. He was a man of unquenchable curiosity, unmatched imagination, and is arguably the most diversely talented person who has ever lived. Certainly known for his painting skills (The Mona … Continue reading


Developing our new course, Getting Real Results from Virtual Teams, has me poring through resources and reflecting on my own experiences of working virtually. There are, of course, many types of virtual work environments and circumstances, just as there are … Continue reading


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We have all heard that particular statement exclaimed on more than one occasion, and more likely, it has come out of our own mouths at some point. “That’s not fair!” Life is not fair. Although we know this, it does … Continue reading


“We are scheduled to arrive 17 minutes early,” announced the pilot before takeoff on a recent flight. “Excellent,” I said to myself.  Then I got to wondering if it really was. In fact, I wasn’t sure quite what to make … Continue reading


Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. This is Part 2 of a three-part series of questions and answers that were not addressed during the webinar. Question 1: … Continue reading


The frustration of multitaskers was the topic of my last blog, in which I reminded readers of two things most of us already know: 1) Our brains really don’t allow us to mentally think about two things at once, and 2) … Continue reading


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I recently had “another” airport experience. It is inevitable when you travel a lot. This time, the plane was switched for another plane due to equipment concerns. Now, whereas I am happy they were able to detect the reasons the … Continue reading


During the Q and A following my recent webinar, Offsite and On Board, most questions pertained to challenges around people multitasking during conference calls and online meetings. Evidence of people multitasking during virtual meetings includes the tap-tap-tap of keyboarding, silence … Continue reading