Here are two more task-specific techniques featured in the BABOK® Guide. These two are part of Business Analysis Planning and Monitoring. They are useful techniques in their own right and knowing about them will help you pass the CBAP® or CCBA™ exams.
A stakeholder map is a visual diagram showing relationships between stakeholders and the solution. The BABOK mentions there are several types of maps and highlights two types. Chances are you won’t be tested on the details of either, so we refer you to examples found online.
• Stakeholder Influence vs. Interest. View more about this example. (Found on ChangingMinds.org).
• Onion Diagram showing involvement with the solution. Read about this type of diagram.(Found on Wikipedia.org).
This technique helps in understanding the difference between planned and actual results of any activity, and can be applied to business analysis performance. If something happens according to plan, there is said to be no variance. When planned and actual results differ, then variance occurs. Variances could be in the form of time, cost, schedule, scope, etc.
For example, suppose a BA plan called for documenting five use cases that would take 50 hours, but 10 were documented and it took 150 hours. A variance of 100 hours would be the result. A cost variance could be determined by attaching hourly rates.
Besides the magnitude of the variance, the cause could and should be found. Using root cause analysis, it may be possible to discover corrective or preventive actions for the current or future projects.
These two techniques are useful and apply to Business Analysis Planning and Monitoring. Make sure you know them when preparing for your CBAP or CCBA exam.
To learn more…
1) Get a copy of the BABOK by downloading it from the IIBA.
2) View the examples cited above.
3) Read about all the task-specific techniques in our CBAP Certification Study Guide.
4) Take our CBAP Certification Preparation training course.