Business Analysis Certificate Course Descriptions

Business Process Modeling
2 days - 14 PDUs / 1.4 CEUs

View the requirements gathering and management process in a whole new light when you learn a
4-step method to capture requirements in a consultative manner.

Overview several methods, models and techniques for IT professionals to work within the business as consultants. Become more effective at managing the effort to produce products that will delight your customers.

Develop skills and learn techniques to translate customer needs into project requirements. It provides a framework for identifying business problems, and linking requirements to business objectives in order to solve business problems and set project scope. The approach taken is applicable to all types of requirements gathering efforts, including systems development projects. Many practical and engaging exercises and role playing help walk people through the concepts presented, and afford ample practice with the techniques learned.

Develop your ability to control a session in order to achieve objectives. Take back to work a structured planning, managing, and follow-up approach for facilitated sessions.

Learn several facilitation process techniques and guidelines for why, when and how to use them. Learn how to effectively manage people dynamics. Engage in numerous exercises to practice the techniques presented.

planning and managing requirements
2 days - 14 PDUs / 1.4 CEUs

This course provides the essential skills and knowledge for Business Analysts to develop a requirements plan, what deliverables they will produce, and how they will control and manage changes to those deliverables.

Learn both the business and the system level analysis process. Gain insight that will help clarify customer requirements and express business rules by building complementary business requirement models.

The course demonstrates how to build models that express complex business rules. It also remains accessible to the lay reader in the context of the Unified Process.

This course teaches you how to ask questions and gather supporting data that enables you to easily understand business issues and identify improvement areas.

To avoid “jumping to solutions,” this course presents approaches that encourage critical thinking and ways to understand root causes of problems.

This course also helps to teach methods for gaining acceptance from business colleagues through simple and effective documentation techniques.

Data Modeling
3 days- 21 PDUs / 2.1 CEUs

Learn the principles and processes of logical data modeling. Practice a 4-step method for modeling data using industry standard data model diagramming methods. Also learn how to "normalize" data to provide long-term data stability and value.

Project Management Fundamentals
3 days - 21 PDUs / 2.1 CEUs

Learn methods and techniques necessary to effectively initiate, plan, control and report on projects. Hone skills essential to effectively deal with various expectations of business and technical partners, management and staff.

Overview real-life examples, that illustrate all aspects of the project life cycle. Walk away with a structured approach to project management.

Software Testing for Business Analysts
2 days - 14 PDUs / 1.4 CEUs

Software testing is often executed at one of two extremes: too little or too much.

This course presents methods and techniques for software testing, with emphasis on a practical, structured approach.

Various levels and types of testing are covered, which can be used in numerous situations.