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General Information

Length and Learning Modes: 3 days


This course is designed for experienced project managers who want to take their skills to the next level. Managing large, complex and multiple IT projects strains the project manager in many ways. Weaknesses in your project management skills can quickly bring a complex project to its knees. Learn from instructors who have experienced firsthand the challenge (and rewards!) of complex project management and how to successfully implement large/multiple projects. This course is highly interactive with challenging IT based case studies and lectures filled with real life work scenarios. Students will team together to apply techniques learned from the lectures.



A minimum of four years experience working on projects is highly recommended.

Skill Level: Intermediate


This intense course is primarily for experienced project managers.  Project Managers, Program and Business Managers who wish to learn how to manage large and/or multiple projects successfully will benefit from this course.

Development Units:
PDUs: 21
CEUs: 2.1


To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course.  A lively role-play and case studies helps reinforce concepts learned.  Students will need to be prepared for a high level of participation.  Each participant will receive a comprehensive student guide complete with PowerPoint slides and project management templates which can be customized for your own work environment.


Complex PM – A definition

  • Do you have the basics nailed?
  • Managing large/complex and or multiple projects – differences
  • Coordinating multiple stakeholders

Managing in a rapidly changing business environment

  • Scope changes
  • Schedule changes
  • Time constraints
  • Bleeding edge approach/technology

Resource Issues

  • Handling large teams
  • Virtual teams
  • Part-time team members
  • International teams
  • Keeping the focus

Managing project managers and team leaders

  • Being supportive, without micro managing
  • Situational leadership
  • Knowing YOUR weaknesses

Control techniques

  • What processes to establish
  • Realizing you’re in trouble EARLY
  • Knowing when/how to kill a project

Advanced Risk Management

Contract management

  • Writing a good Request For Proposal (RFP)
  • Responding to a RFP
  • Writing a Statement of Work

Implementation Techniques

Recovering troubled projects


  • Preparing for an audit
  • Surviving an audit
  • Post-audit procedures
  • Performing an audit

Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.