Public Class Offerings |
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October 11 - 13, 2010 Minneapolis, MN December 6 - 8, 2010 Minneapolis, MN
Schedule a private class at your facility or ours.
Contact us for more information.
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Overview |
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This course presents methods and techniques that project managers can use to effectively initiate, plan, control and report on their projects. It helps project managers deal effectively with the different expectations of business and technical partners, management and staff. It provides tools, tips and real-life examples to handle all aspects of the project life cycle, regardless of the size and nature of the project. This course emphasizes a structured approach to project management to ensure a well-planned project whose scope is managed, risks are assessed and stakeholders delighted with the product produced. This course is aligned with the processes described in the Project Management Institute’s PMBOK® Guide.
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Length |
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3 days - 21 PDUs - 21 CDUs - 2.1 CEUs* |
Testimonials |
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Objectives |
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- Describe the project management framework, including the five processes groups and nine knowledge areas
- Define roles and responsibilities of each project stakeholder and discuss the importance of collaboration to better manage projects
- Develop a scope statement to establish the project baseline
- Learn how to identify and quantify risks and develop risk-mitigating strategies in a risk management plan
- Estimate tasks using top-down and bottom-up methods
- Complete a work breakdown structure (WBS)
- Understand how to read Project Network Diagrams (Gantt and PERT)
- Control projects using project tracking techniques, while recognizing common obstacles to project tracking
- Discuss issues related to effective communications and develop a Communications Plan
- Distinguish between status, progress and forecasting reports and learn how to choose the most appropriate report for each stakeholder
- Understand the importance of Quality Planning, Quality Assurance and Quality Control
- Describe the importance of formally closing projects, celebrating successes and completing lessons learned sessions
- Describe three issues behind "scope creep" and apply four effective change management strategies
- Understand the importance of managing conflict and describe the five key conflict management techniques
- Learn the keys to successful celebrations
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Audience |
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This course is designed for those involved in projects, including project managers and leaders, systems analysts and other IT professionals, engineers, business clients and anyone who is on a project team. |
Format |
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To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course. A lively role-play and case study help reinforce concepts learned. Students will need to be prepared for a high level of participation. Each participant will receive a comprehensive student guide complete with examples and workshop solutions. |
Content |
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- Project Management Concepts and Framework
- Distinguish between projects and products
- Discussion exercise and lecture: what can be done to ensure project and product success and the top ten reasons projects typically fail
- The five process groups and nine knowledge areas that comprise the project management framework
- Managing Stakeholders Relationships
- Exercises
- Distinguishing between roles and responsibilities
- Common project stakeholders and their roles and responsibilities
- Defining key stakeholders on projects
- Getting commitment: ownership and buy-in
- Partnerships and trust
- Defining project scope
- Discussion
- Linking projects to business vision
- The Project Definition Triangle
- How the Statement of Business Need is instrumental in getting buy-in and ownership
- Setting the project baseline by creating the Scope Statement
- Key Scope Statement components
- Team Exercise: Developing a Scope Statement (group project)
- Risk Management
- Identifying and quantifying risks and impacts
- Risk management approach—how to plan to minimize risk before it occurs
- Developing strategies to reduce risk in a risk management plan (Risk Response Development)
- Risk assessment questionnaire
- Risk Management Matrix
- Contingency and reserves
- Team Workshop: Creating the Risk Management Plan
- Estimating and Scheduling
- Developing a deliverable-based work breakdown structure (WBS)
- Developing an task-based WBS
- Estimating techniques (analogous, parametric, bottom-up and rolling wave)
- Sequencing tasks: dependencies, logical relationships and using project network diagrams
- Calculating the forward pass, backward pass, critical path and float
- The importance of considering resource constraints in schedule development
- Team workshop to develop schedule
- Project Control and Re-planning
- Discussion: tracking and micromanagement
- Why track hours?
- Tracking as Big Brother or Big Helper
- Tool-independent tracking
- Redefining critical path
- Re-estimating
- Communications Management and Project Reporting
- Communications exercises (mental models, tone, and words)
- Communications models
- E-mail communications issues
- Communications planning to report to different stakeholders
- Communications planning template
- Performance reporting
- Administrative closure for each phase and for the project
- Lessons learned for each phase and for the project
- Team Workshop: Creating the Communication Plan
- Quality Management
- Exercise
- How to produce a quality product
- Measuring quality
- The three quality process and their role in project management
- Team Workshop: Creating the Quality Plan
- Managing Scope Changes
- Scope management vs. “scope creep”
- Defining "scope creep"
- Why “scope creep” occurs
- Strategies for avoiding scope creep
- Team exercise – case study
- Managing Human Resources/Team Development
- Managing Human Resources/Team Development
- Various short exercises
- Leading vs. managing
- Motivating the project team
- Team dynamics, power and conflict management
- The five conflict resolution techniques and when to apply each
- Celebrating
- Defining and measuring success
- Why celebrating can be the most difficult project task
- Celebrations that work!
- Final workshop
- Finalize group project
- Present project to class
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Pre-requisites |
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None |
Public Class Tuition |
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$1795.00
Contact us for private class pricing.
* Students may earn 2.1 CEUs from Auburn University for this course. An additional charge applies. |
Skill
Level |
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Basic |
PMBOK® Guide Knowledge Areas |
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Project Integration Management
Project Scope Management
Project Time Management
Project Cost Management
Project Quality Management
Project Human Resource Management
Project Communications Management
Project Risk Management
Project Procurement Management |
BABOK® Knowledge Areas |
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Requirements Planning & Monitoring
Elicitation
Requirements Management and Communication
Enterprise Analysis
Solution Assessment & Validation |
Related Courses |
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