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Project A to B

Eavesdropping on the chat wire with Watermark Learning's Andrea Brockmeier and Bob Prentiss on all things Project Management and Business Analysis.

To preserve the Instant Messaging (IM) flavor of Andrea and Bob's conversation, we have purposefully left the wording and spelling exactly as it was in their IM chat.

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June 2010

Andrea Hey Bob, do you have a sec for a quck question? It's so quick I can't even take the time to stand up and ask you over the edge of our cube!

Bob LOL. Sure thing. Was that quick or lazy...?

Andrea Yes. OK, smart guy. I've been hearing a lot of buzz on your side of the cube about Centers of Excellence. cOEs, I'm sure.

Bob Cool! I love the COE concept. I am a big proponent of it and overall organizational maturity.

Andrea Of course you are! So I gotta question...

Bob Fire away!

Andrea I'm familiar with Project Management Offices (PMOs), which sound to me like they are COEs in many ways. What, exactly, are the differences between them?

Bob LOL. Oh goodness. Well my short IM response would be attend my webinar at the end of the month. But... It is a well knonw fact (or should be) that IBM's PMO was really the first COE of its kind.

Andrea Aha! See...

Bob That would be “known” not knonw

Andrea I am so with you. So, can you give me the IM distillation of what a COE has that a PMO doesn't? or vise versa? Not to take away from your webinar...which I most certainly attended!

Bob Let me try this approach. A COE is an effort that may focus on one or many components of maturity like standards, metrics, competency, governance, change management, services and more.

Andrea So a PMO may be part of a COE?

Bob I say “may” because it is a cultural evaluation that drives which components need to be done and with what resources, budget, time etc... Want to know why?

Andrea Of course, Bob.

Bob So polite! I am probably boring you to tears...LOL.

Andrea Hey, I started this. But I'm using IM in case I do get bord. LOL.

Bob Let's take competency for example.

Andrea Lets.

Bob Competency may have an input of standards and measurement of people which a PMO might be involved with for the standards part... but...there is an HR component and a performance manager component and the PMO traditionally would not be involved.

Andrea I see. So a COE is actually staffing itself and the PMO (if there is one) and providing the HR function, which is typically outside the PMO's role. Or rather it “may” be providing the staffing and HR function...

Bob The COE is traditionally made up of people with jobs already. So PMO people may participate. If the COE is fairly advanced, the COE may have people (real jobs/roles) runnign aspects of the COE. They don't usually start that way though.

Andrea Not unlike some PMOs though, right? A PMO can have people who are doing other project-related jobs that are still involved in providing standards, governance, tec. for projecgt efforts.

Bob Yep.

Andrea So what's the blippin' difference?!

Bob Well, I never said there was... The reality is, a PMO is a type of COE. It looks at all of those things we talked about. What a PMO is not, is a COE for Business ANalysis, or Quality Assurance or Development etc...

Andrea You didn't? Did I say that? That makes sense. This I get. Does that mean I'm a Smart Guy now, too?

Bob kjsfdaljkfsdaljkkfsadljksfadljksfadljkfsdaljksdfaljkfsdaljk

Andrea jkzcvvjkdfsjl;asdfjflajklf;dja;fjdla;jf;ajdl; back atcha!

Bob Yes my friend, you are indeed a smart person! In the end, the COE is a means to maturity.

Andrea Thanks! Talk to you later. Maybe I'll even stand up and see you!

Bob TTYL

 
 
   
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