Business Negotiation
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Negotiation Anyone? Part 2: The Negotiation Process in a Nutshell

In our last blog on negotiation, we covered the basics of negotiation: positions vs interests, 3 key elements in any negotiation, and negotiation tips. In this blog we will review a simple 5-step process: Prepare for the Negotiation Open the Negotiation Exchange Information Bargain & Generate Options Finalize Agreement & Conclude the Negotiation Prepare for …

Continue reading Negotiation Anyone? Part 2: The Negotiation Process in a Nutshell

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Negotiate in Business
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Negotiation Anyone? Part 1: Top Tips for a Successful Negotiation

On this page: Negotiating is a Process Position vs Interests 3 Key Elements Negotiation Tips Negotiating is a Process Negotiation is a process of getting what you want – “process” being the key element. Negotiation is not so much about the destination as it is the journey. It is a dialogue between two or more …

Continue reading Negotiation Anyone? Part 1: Top Tips for a Successful Negotiation

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.