Business Relationship Management Foundation

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General Information

Length and Learning Modes: 3 Days
Overview:

The purpose of this class is to gain a comprehensive foundation of Business Relationship Management and develop and practice the core skills of a Business Relationship Manager. The student will also be able to create awareness of the role with their business partners and senior provider management; assess the current state of their business-provider relationships, and the business demand - provider supply maturity with the objective of scoping what aspects of the BRM role would be appropriate to implement, or, where already implemented, which aspects need to be adjusted.

Pre-requisites:

There are no prerequisites for this course.

For more information regarding the BRM framework students may want to purchase or download the BRMP® Guide to the BRM Body of Knowledge.

You may purchase this through Amazon or download a free copy provided you are BRMI member.

Skill Level: Basic
Audience:

This course is aimed at those with a Business Relationship Management role or position, those in a business management and/or provider management role, and Consultants looking to gain an insight into Business Relationship Management.

Development Units:
PDUs: 21
CDUs: 21
CEUs: 2.1
Format:

To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course.  Lively role-plays will help reinforce the concepts learned.  Students can expect a high-level of participation. 

Content:

Overview

Strategic Partnering

Identifying Solution Options and Making Recommendations

Value Management

Portfolio Management & Business Case Development

Building Relationships  (strategic relationship management)

Powerful Communication

Change Management (Business Transition Management)

Note:

Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.