Business Process Management Foundations

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General Information

Length and Learning Modes: In person classes: 1 day; Virtual classes: two 3.5 hour sessions; Anytime Learning: two 3.5 hour sessions. Prices depend on the mode chosen. Discounts available for teams and for private offerings.
Overview:

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding process and describes tried and true process management concepts and techniques. It explains the foundation of using and developing metrics, and it describes the role of the Process Owner, the most crucial member of a Business Process Management effort. Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment, and use the techniques immediately upon leaving class. Class, team, and individual exercises provide practice based on information gleaned from a detailed case study. It is also the foundation for other BPM courses.

 

Special Offer
We are dedicated to the skill development of our customers. To support your growth, we encourage you to retake this class as a refresher at no charge (space permitting and travel not included). You are responsible for all materials for any retakes; depending on the time elapsed between classes, it may mean purchasing new materials at a small cost. Please contact us if you would like to schedule a retake.

Pre-requisites:

General business experience as a process participant.

Skill Level: Basic
Audience:

Process and business analysts, business process owners and executives, project managers, general business staff, and anyone who needs the skills to improve and/or manage business processes.

Development Units:
PDUs: 7
CDUs: 7
CEUs: 0.7
Certificate Programs:
  • Certificate in Business Process Management
Format:

To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. A lively role play and case study help reinforce concepts learned. Students need to be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and workshop solutions.

Content:

Business Process Management (BPM) Fundamentals

Business Process Modeling / Analysis Overview

Business Process Design and Improvement Overview:

Business Process Performance Management

Transform Your Organization for BPM

Note:

Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.