Root Cause Analysis - 5 Essential Tools
Popular approaches to consulting and problem-solving come and go, but root cause analysis never goes out of style. It’s inevitable that your stakeholders will sometime need insight into what’s causing the business pain. Having a variety of approaches in your repertoire to facilitate the discussion will not only shed light on possible root causes, but you’ll engage stakeholders, promote ownership, and enhance perspective for more critical thinking and better problem solving.
Objectives
- Identify five root cause analysis tools.
- Explore best applications for various approaches.
- Practice using root cause analysis tools.
Length and Learning Modes
Video on Demand: 3 hours
Format
Development Units
PDUs: 3 CDUs: 3
Audience
Everyone
Outline
- Five root cause analysis tools
- Plusses and minuses of each approach
- Experiment with root cause analysis tools
Testimonials
"I really liked this class, and I particularly liked the last tool - interrelationship diagrams. What I've used before, we've gone crazy with inter-related systems. This was much more simple and I think will be well received."
PMP Exam Preparation
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