Use Case Modeling
  • Agile Alliance
  • Business Relationship Management Professional
  • Scrum Alliance
Instructor was engaging! Course exercises were very helpful! It was very useful running through examples with the instructor leading the conversation. Also useful, was a glossary for commonly used course terms - allows trainer to quickly reference definitions throughout the learning process. - (SLJ, GMAC/RFC)

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General Information

Length and Learning Modes: In-person classes – 2 days / Virtual (Live online) and Anytime Learning – 4 sessions

Use cases provide a structured, industry-standard way of eliciting and documenting functional interaction requirements.  The process enhances communication between business analysts and business customers, and lays the foundation for user interface design and test case development.  They also provide insights into data requirements, and help clients articulate their needs in ways other requirements activities can’t.

This course provides the right blend of knowledge and skills for people to understand and model use cases effectively.  Attendees will learn where use cases are most effective, a step-by-step method for creating them, and numerous guidelines and tips to enhance creating them.  Participants also receive a comprehensive Use Case template that can be readily used back on the job.  For onsite presentation, a company’s own template is easily incorporated into the course.


This course aligns with the BABOK® Guide version 3.0 of the IIBA® (International Institute of Business Analysis).



Experience related to software development is highly recommended.

Skill Level: Basic


This course is intended for IT professionals; business clients and project managers who want to develop software applications quickly and with minimal change.

Development Units:
PDUs: 14
CDUs: 14
CEUs: 1.4


To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course.  A lively role-play and case study help reinforce concepts learned.  Students will need to be prepared for a high level of participation.  Each participant will receive a comprehensive student guide complete with examples, workshop solutions, and a comprehensive Use Case template. 



Use Case Modeling Overview

  • Business context for use cases
  • Benefits of use case modeling
  • Use case definitions, elements, and components
  • Levels of use cases and a framework for developing them
  • Use case pitfalls to avoid and tips for avoiding them

Use Case Diagrams

  • Use case diagram steps
  • Defining the system/problem domain
  • Finding actors and use cases
  • Using an actor checklist to help find actors
  • Tips for finding use cases
  • Interfaces between actors and use cases
  • Use case diagram examples
  • Use Case Packages and their use
  • Case study and Use Case diagram workshop

Narrative Flows of Events

  • Flows of events and their purpose: primary, alternate, and exception paths
  • Use case scope: pre-and post-conditions
  • Scenarios and their purpose
  • Methods for documenting primary flows
  • Documenting alternate and exception flows
  • Documenting scenarios
  • Narrative flow examples
  • Tips for analyzing and documenting flows
  • Use case flow of events workshop

Use Cases, Test Cases, and User Interfaces

  • Relationship between use cases and test cases/scenarios
  • Translating use cases into test cases
  • How use cases lead to user interfaces and other hidden requirements
  • Use cases and user interfaces/prototyping
  • Prototyping roles, preparation, and execution
  • Prototyping workshop

Use Cases and Class Diagrams

  • UML notation
  • Class and object relationships
  • Extracting classes from use cases
  • Verifying a class: attributes, operations, and associations/multiplicity
  • Packaging and generalizing classes
  • Class/data workshop

Activity Diagrams

  • Discussion: What is an Activity Diagram?
  • Activity Diagrams
    • Purpose
    • UML notation and terminology
    • Advantages of this modeling technique
  • Exercise: diagramming the primary path
  • Decision diamonds and guard conditions
  • Looping in Use Cases
  • Exercise: diagramming alternate paths
  • Workshop

Use Case Relationships

  • UML notation
  • Include relationship and example
  • Referring to includes in flows
  • Extend relationship and example
  • Referring to extends in flows
  • Generalization relationship and example
  • Relationship workshop

Documenting Use Cases

  • Use case documentation components
  • Documentation template

Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.