Watermark Learning
Business Professionals

Business Relationship Management – A Great Professional Development Move for Project Managers

A Business Relationship Management (BRM) role is often thought to be a natural professional development path for business analysts. But what about project managers? Does it make sense for PMs to consider this as a logical professional growth opportunity for them? We think so. Consider the points in this article regarding what BRM is and …

Business Conversations

Difficult Conversations: What Do You Contribute?

When it comes to navigating difficult conversations, frankly, I’d rather not. It’s exhausting trying to figure out how to approach someone about something you’d prefer not to discuss. Considering the pace at which most of our work worlds are operating these days, if you ignore something, it often doesn’t take too long before it’s forgotten. …

Business Process Improvement: A Primer

So, we have all heard, “if it ain’t broke, don’t fix it”, “We tried that 2 years ago and it didn’t work”, and my favorite “this is the way we have always done it”. We may avoid improving our processes because we are comfortable with the current way of doing things, perhaps there is a …

Business Negotiation

Negotiation Anyone? Part 2: The Negotiation Process in a Nutshell

In our last blog on negotiation, we covered the basics of negotiation: positions vs interests, 3 key elements in any negotiation, and negotiation tips. In this blog we will review a simple 5-step process: Prepare for the Negotiation Open the Negotiation Exchange Information Bargain & Generate Options Finalize Agreement & Conclude the Negotiation Prepare for …

Negotiate in Business

Negotiation Anyone? Part 1: Top Tips for a Successful Negotiation

On this page: Negotiating is a Process Position vs Interests 3 Key Elements Negotiation Tips Negotiating is a Process Negotiation is a process of getting what you want – “process” being the key element. Negotiation is not so much about the destination as it is the journey. It is a dialogue between two or more …

modeling is for everyone

Modeling is for Everyone

On this page: What is a Model? Benefits of Modeling Types of Models The Iterative Nature of Elicitation and Modeling Modeling and the Project Professional Modeling is one of the most important practices for any project professional. As the adage states, “A picture is worth 1000 words.” Models allow us to better understand the stakeholder needs and provide …

business analysis role in scrum

Business Analysis Role in Scrum Events

In our previous blogs, we covered what Agile business analysis is and how business analysts add value in an Agile environment. In this final blog, we talk about how to leverage Business Analysis skills in each of the five Scrum Events. On this page: Scrum Events The Sprint Sprint Planning Daily Scrums Sprint Review Sprint …

organizational change management in an agile environment

Organizational Change Management in an Agile Environment

Table of Contents What is Organizational Change Management (OCM)? Whose Job is it Anyway? Bringing an Agile Perspective to OCM Eight Tips to Create a more Agile OCM Effort What is Organizational Change Management (OCM)? Organizational Change Management (OCM) focuses on the people side of change. It is the process of helping people let go …

business analysis

Business Analysis – Adding Value in an Agile Environment

Welcome to the second in a series of three blogs in which we discuss Agile Business Analysis. In our previous blog, we talked about what Agile business analysis is and the Agile mindset. In today’s blog, we will take some time to cover business analysis skills that can be leveraged in an Agile Environment. Adding …

an introduction to agile business analysis

Agile Business Analysis: An Introduction

In today’s blog, we will take a few minutes to introduce the topic of conducting business analysis in an Agile environment, including what it is, the agile BA mindset, and the 7 principles of Agile business analysis. Business Analysis in an Agile World Intense business environments of today are driven by uncertainty and the high …