Business Relationship Management Professional (BRMP^®) Training

Business Relationship Management Professional (BRMP^®) Training

Gain a comprehensive foundation as a Business Relationship Manager and become certified as a Business Relationship Management Professional with our course.

The purpose of the BRMP^® qualification is to measure whether a candidate has sufficient knowledge and understanding of the Business Relationship Management (BRM) role and organizational capability to be able to create awareness of the role with their business partners and senior provider management; assess the current state of their business-provider relationships, business demand maturity and provider supply maturity with the objective of scoping what aspects of the BRM role would be appropriate to implement, or, where already implemented, which aspects need to be adjusted.

Objectives

The candidate should understand the key principles, techniques, tools and processes central to the BRM role and discipline. Specifically, the candidate should know and understand:

• The characteristics of the BRM role.
• What it means to perform as a strategic partner, contributing to business strategy formulation and shaping business demand for the provider's services
• How Portfolio Management disciplines and techniques are used to maximize realized business value
• Business Transition Management and the conditions for successful change programs that minimize “value leakage”
• The BRM role in Service Management and how to align services and service levels with business needs.
• How to communicate effectively and persuasively.

Length and Learning Modes

Virtual Classes: 3 days; Discounts available for teams and for private offerings.

Format

Live: To help assimilate the tools and techniques learned, there is a mixture of individual and team exercises throughout the course. Students will need to be prepared for a high level of participation. Each participant will receive a comprehensive student guide complete with examples and workshop solutions. This course is presented in a methodology-neutral way so participants can easily apply the knowledge and skills to any environment and use the techniques immediately upon leaving class.

Virtual Classroom: To assimilate the vast amount of information needed to pass the BRMP exam, there is a mixture of lecture, discussion, exercises, and a practice exam during the course. Participants attending a virtual class will receive a link to the examination, which should be taken within two weeks of the class end date.

Video-On-Demand: Video-on-demand with online training portal, community interaction and practice exams. This includes 6-months digital access to all training materials.

• Go at your own pace, thoroughly immerse yourself in the material, and even ask questions of an instructor via email as if you were attending a live class.
• After watching and reading each section, leverage practice questions to determine your knowledge retention for that section.
• Re-watch videos as many times as you want. When you are ready, take a full simulated sample exam of 50 questions to identify areas to drill into for further studying before taking the actual exam.

Development Units

PDUs: 21 CDUs: 21

Audience

This certification is aimed at Business Management, Provider Management, those with a Business Relationship Management role or position, and Consultants looking to gain an insight into Business Relationship Management and looking to certify as a Business Relationship Manager.

Prerequisites

There are no prerequisites for this course.

Students are encouraged to purchase or download The BRMP^® Guide to the BRM Body of Knowledge. You may purchase this through BRM Institute or download a free copy provided you are a BRM Institute member.

Upon class enrollment, you will be eligible for a 50% discount off the price of the BRM Institute Professional Membership. Ask your instructor for details!

Outline

• Overview
• Strategic Partnering
• Business IQ
• Portfolio Management
• Business Transition Management
• Provider Domain
• Powerful Communication

Testimonials