Eliciting Requirements

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General Information

Length and Learning Modes: 1 day

The crux of “getting it right” on any project is the ability to give stakeholders what they need, not necessarily what they ask for. To this end, it is paramount that to have good elicitation skills to be able to drill down to the actual need of the stakeholders. This course helps you develop skills and learn techniques to efficiently and effectively elicit requirements. From preparing for elicitation sessions and creating questions to conducting the session and documenting elicitation results, you will work through all facets of an elicitation framework process. The top six most common elicitation techniques are covered in this course.


Participants should have worked on the analysis, development, maintenance, or enhancement of at least one business “solution,” such as new or improved software, business processes, services, etc.

Skill Level: Basic

This course is designed for business analysts, systems analysts, stakeholders, project managers, and anyone who is involved eliciting requirements and wants to improve their elicitation skills.

Development Units:
PDUs: 7
CDUs: 7
CEUs: 0.7
Certificate Programs:
  • BA Boot Camp Certificate
  • PM Boot Camp Certificate

To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. Students need to be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and handouts.


Elicitation Overview

Preparing for Elicitation

Developing Good Questions

Conducting, Documenting & Confirming Elicitation Results


Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.