Business Relationships

An Intro into the World of Business Relationship Management, Part 4: A Continued Review into BRM

We are on the last leg of our four-part series. In our previous BRM blogs, we provided you with a summary overview of BRM, BRMP®, and BRM Institute®. We then followed with more detailed information about the BRM role and the BRMP®. This final blog provides additional information to round out what we provided you regarding …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Business Relationship Management

An Intro into the World of Business Relationship Management, Part 3: What is BRMP and How Do I Get Certified?

We are on the third leg of our four-part series. In our previous Business Relationship Management blogs, we provided you with a summary overview of BRM, BRMP®, and BRM Institute. We then followed with more detailed information about the BRM role and its organizational value. Today, we will take you to the world of the BRMP — …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

In-Depth BRM

An Intro into the World of Business Relationship Management, Part 2: An In-depth Look at a BRM

Our BRM exploration journey continues. In our last BRM blog, we provided you with a high-level view of the BRM, BRMP®, and BRM Institute®. In this blog, we take a closer, more detailed look about the BRM role, a brief history, what BRMs do, and the core competencies needed to be a successful BRM. As you may remember …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Business Institute

An Intro into the World of Business Relationship Management, Part 1: What is a BRM, a BRMP, and the BRM Institute?

Welcome to the first in a series of four blogs in which we will introduce you to the world of Business Relationship Management, the role of the Business Relationship Manager, its corresponding certification, the value BRMs bring to the organization, and how to move into a BRM role as the next step of your career …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Business Professionals

Business Relationship Management – A Great Professional Development Move for Project Managers

A Business Relationship Management (BRM) role is often thought to be a natural professional development path for business analysts. But what about project managers? Does it make sense for PMs to consider this as a logical professional growth opportunity for them? We think so. Consider the points in this article regarding what BRM is and …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Watermark Learning

Modeling is for Everyone

On this page: What is a Model? Benefits of Modeling Types of Models The Iterative Nature of Elicitation and Modeling Modeling and the Project Professional Modeling is one of the most important practices for any project professional. As the adage states, “A picture is worth 1000 words.” Models allow us to better understand the stakeholder needs and provide …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Watermark Learning

How to “Speak BA”: A Peek Inside the BABOK®

One of the perhaps most frustrating aspects of studying for one of IIBA’s (International Institute of Business Analysis) core certification exams (ECBA™, CCBA®, CBAP®), is learning the lingo or terminology utilized within the practice framework. Remember, the BABOK® reflects an international framework created by BA thought leaders/professionals around the world so the terms are used …

Mike Sweeney

Watermark Learning

Demystifying the CCBA®/CBAP® Application Process

The single most important piece of advice we at Watermark Learning can offer regarding the CCBA® or CBAP® application process is (drum roll please) – DON’T WAIT! The majority of students in our certification classes report that they haven’t started their application; later they share that they wish they had that out of the way …

Mike Sweeney

Watermark Learning

What, Me Worried? Five Tips to Improve Study and Comprehension for Passing Business Analysis Certification Exams

Studying for and passing a certification exam is challenging and anxiety-producing. I admit to feeling stressed each time and spending numerous hours preparing for my exams. It helped me in all cases to memorize key aspects of the underlying Body of Knowledge, which exams like CBAP, PMP, or PMI-PBA are based on. Even in an …

Richard Larson, PMP, CBAP, PMI-PBA

Richard Larson, PMP, CBAP, PMI-PBA, was the founder of and is now a consultant for Watermark Learning. He is a successful entrepreneur with over 35 years of experience in product development, business analysis, project management, training, and consulting. As an internal entrepreneur, Rich led the development of several Watermark Learning online products as a business analyst and product owner. Rich is a frequent speaker at Business Analysis and Project Management national conferences and IIBA® and PMI® chapters around the world. He has contributed as a lead author to the BA Body of Knowledge version 2.0 and 3.0 and was a lead author on PMI’s Business Analysis Practice Guide. He and his wife Elizabeth Larson have co-authored five books on business analysis.

Watermark Learning

ECBA™ vs. CCBA® vs. CBAP® vs. IIBA®-AAC: Which IIBA Certification is Right for You?

In this blog, we will be exploring the various certifications offered by IIBA (International Institute of Business Analysis). We will start by differentiating between the three designations that are considered the “core” business analysis certifications: ECBA™ (Entry Certificate in Business Analysis) CCBA® (Certificate of Capability in Business Analysis) CBAP® (Certified Business Analysis Professional) After outlining …

Mike Sweeney