So, we have all heard, “if it ain’t broke, don’t fix it”, “We tried that 2 years ago and it didn’t work”, and my favorite “this is the way we have always done it”. We may avoid improving our processes because we are comfortable with the current way of doing things, perhaps there is a …
Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.
What does playing golf, driving to work, or writing a report have in common? They have a start and an end. They consume or transform inputs into outputs. They are repeatable and ongoing. In essence, they are all processes. As with all processes, they can be analyzed, measured, and improved to be the best as …
Continue reading An Introduction to Business Process Management
Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.
No class is successful without the right material. Even the most compelling subject can fall short if its supporting content is insufficient, outdated, or worse yet, inaccurate. Course licensing offers an effective and credible solution to a challenge that educators at all levels encounter on a regular basis. What is Course Licensing? Course licensing provides …
Continue reading How Course Licensing Can Boost Your Training Efforts
Richard Larson, PMP, CBAP, PMI-PBA, was the founder of and is now a consultant for Watermark Learning. He is a successful entrepreneur with over 35 years of experience in product development, business analysis, project management, training, and consulting. As an internal entrepreneur, Rich led the development of several Watermark Learning online products as a business analyst and product owner. Rich is a frequent speaker at Business Analysis and Project Management national conferences and IIBA® and PMI® chapters around the world. He has contributed as a lead author to the BA Body of Knowledge version 2.0 and 3.0 and was a lead author on PMI’s Business Analysis Practice Guide. He and his wife Elizabeth Larson have co-authored five books on business analysis.
Watermark Learning is happy to feature our affiliate Brian Hunt, CBAP, who illustrates how and why organizations need to be agile in today’s fast-changing world to ensure business processes are connected as part of an organizational system. The Bengal cat is a lean, athletic animal that moves fast to kill prey, play or escape danger. Alert …
This is the corporate source for Watermark Learning posts. Watermark delivers engaging and practical training and coaching in Business Analysis, Project Management, Agile & Scrum, Business Process Management, and Influencing Skills since 1992.
Watermark Learning is happy to feature our affiliate Brian Hunt, CBAP, who illustrates how a bread making machine can be used to understand any business process. Many recruiters call for specific domain experience when they want help in process redesign. But, whether your product is life insurance, cakes or motorbikes, the principles of business process are …
Continue reading To Understand Business Processes, Just Use Your Loaf
This is the corporate source for Watermark Learning posts. Watermark delivers engaging and practical training and coaching in Business Analysis, Project Management, Agile & Scrum, Business Process Management, and Influencing Skills since 1992.
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