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BABOK Guide®: Global Standards for Business Analysis

What is the BABOK® Guide? The ever-evolving business world requires reliable guidelines to assess and maximize corporate productivity. Thankfully, the International Institute of Business Analysis (IIBA®) created and maintains the Business Analysis Body of Knowledge (BABOK) Guide — an indispensable reference that is widely regarded as a gold standard in business analysis. It’s essential for …

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Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Vicki develops and maintains Watermark's Business Analysis Training programs and is an instructor for in-person and online classes. James has 15 years’ experience in the public and private sectors as a project manager, business analyst, author, and independent industry consultant and trainer, where her clients included Microsoft Corporation. She also spent time in the public sector successfully delivering projects to support governmental operations. James is co-author of Strategies for Project Sponsorship and contributor to The Complete Project Manager. She is president of the IIBA Seattle Chapter, and past vice president of the PMI Olympia Chapter.