Key Takeaways: Why Projects Fail Even When Requirements Look Complete A product launch fails. The app crashes. Key features are missing. Users flood customer support. The development team followed the plan. The stakeholders approved the requirements. So what went wrong? No one asked the right questions. The requirements were documented, but the real needs behind […]
Key Takeaways: Why Tactical BA Skills Don’t Lead to Influence A skilled business analyst joins a transformation project with a clear charter, strong technical tools, and engaged leadership. They run workshops, gather requirements, deliver documentation, and meet every deadline. Still, when it’s time for executive decision-making, they aren’t in the room. Why not? The BA
Key Takeaways What’s Going Wrong with Your Customer Experience? A Business Analyst Might Have the Answer Customers used to love the brand. They left five-star reviews, told their friends, and came back often. But over time, the tone shifted. Support tickets went up. Social media mentions turned sour. Sales started slipping, and the once-loyal crowd
What is the BABOK® Guide? The ever-evolving business world requires reliable guidelines to assess and maximize corporate productivity. Thankfully, the International Institute of Business Analysis (IIBA®) created and maintains the Business Analysis Body of Knowledge (BABOK) Guide — an indispensable reference that is widely regarded as a gold standard in business analysis. It’s essential for
In today’s blog, we will take a few minutes to introduce the topic of conducting business analysis in an Agile environment, including what it is, the agile BA mindset, and the 7 principles of Agile business analysis. Business Analysis in an Agile World Intense business environments of today are driven by uncertainty and the high
If you ask project professionals what Job #1 is for business analysts, many will answer, elicit requirements. It is true that eliciting requirements is an essential activity at the heart of doing business analysis work. But BAs are not the only ones who should think of eliciting requirements as essential to their work. If you
So, you don’t think you are an entrepreneur? How business analysis helps innovation. You might think you are not going to start a company or build a business from the ground up. Maybe you don’t want to risk your livelihood or work crazy hours or wear multiple hats like an entrepreneur does. We suggest you
Fall is coming up quickly, and that means it’s national conference season! We find national conferences to be a great way to improve your skills and to grow you network. These are valuable to both individual practitioners and organizations. Admittedly, getting approval and funding to attend can be a bit tricky. Hopefully we can help
IIBA Slovenia Business Analysis Conference – June 2014 Elizabeth and I were fortunate to be in Slovenia on vacation this summer when the IIBA Slovenia chapter was holding a business analysis conference on Synergies – The Future of Business. We previously met and became friends with the IIBA Slovenia chapter president, Aleš Štempihar, at the 2013 BBC conference in
Key Components of Scrum What do product backlog, story points, and velocity have in common? They are all components of Scrum, an Agile framework, that allow us to estimate how much can be delivered in any given time frame. First, I will outline some basic definitions, and then I will share a real-life practical example
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Watermark Learning