Watermark Learning

You’re running an organization, and everything seems fine. Sales are steady, customers are happy, and your team is operating like a well-oiled machine. You finally feel like you can breathe. Then—bam! A supplier suddenly goes out of business. Before you can even process that, a new regulation rolls in, forcing you to overhaul half your […]

Did you know that 60% of workers report generational conflict in their workplace? As today’s workforce spans multiple generations—Baby Boomers, Gen X, Millennials, and Gen Z—these conflicts can hinder productivity and morale. However, with the right strategies, leaders can turn generational diversity into a competitive advantage, fostering innovation and collaboration. Want to learn how to

The Business Analysis Body of Knowledge (BABOK® Guide v3) is a comprehensive guide to the business analysis profession. It defines a set of competencies essential for a business analyst to bring value to their organization. Though not a formal requirement for Business Analyst certifications, anyone performing business analysis work, regardless of their role or industry,

A Business Analyst (BA) employs their skill sets to bring business value. The profession’s foundational resource, the third version of the Business Analysis Body of Knowledge (BABOK® Guide v3) can help the business analyst identify their strengths and areas needing improvement as they work on building their skills. The BABOK, includes six knowledge areas that

By Andrea Brockmeier, Jason Cassidy, Ken Crawshaw, Amy Farber, Susan Heidorn, Norman Kennedy, Jose Marcial Portilla, and Mike Stuedemann This past year has been a bit of a respite from the chaos of the last couple of years as many people have settled into working from home, in the office, or some combination. We seem

One reliable thing about the business world is it’s constantly in flux. Organizational leaders must be adaptable and know how to implement changes affecting their operations, products, and employees, often with limited time. This flexibility is what keeps them and their organization competitive. Regardless of the reason for the change, whether it’s related to new

When working with others in a team meeting, how often are you leading the meeting? How often are you facilitating the meeting? What is the difference? Does it matter? Consider the scenarios below in which Leticia and her team are meeting to discuss a new project. Scenario #1 Leticia: OK team, what is our plan…how