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Watermark Learning Blog

Discover insights, tips, and articles from industry experts on leadership, business analysis, and professional development.

Tools Matter - An Update
Watermark Learning

Tools Matter – An Update

In project management, a good template can be invaluable in helping you organize your thoughts and communicate effectively. Watermark Learning has many templates for project management, as well as business analysis and business process management, all of which can be found on our new website. A resource that may get overlooked for project management templates […]

IIBA Certification Registry Now Available
Watermark Learning

IIBA Certification Registry Now Available

Rich here with a CBAP®/CCBA® registry update. IIBA has introduced a new online credential registry. It is real-time and shows the complete list of CBAP and CCBA credential holders. This is a nice change compared to the older spreadsheet method, which was outdated almost as soon as they published it. By default the list is

The Real Positives and Negatives of Working Virtually
Agile, BA Training, Business Analysis, Project Management, Project Management Professional (PMP)®, Virtual Teams, Watermark Learning

The Real Positives and Negatives of Working Virtually

Developing our new course, Getting Real Results from Virtual Teams, has me poring through resources and reflecting on my own experiences of working virtually. There are, of course, many types of virtual work environments and circumstances, just as there are many reasons why workers work remotely. There are also many passionate advocates and critics of

7 Ways to Build Trust for Successful Requirements Elicitation Q&A, Part 2
Business Analysis, Communicating, Elicitation, Facilitation, Influencing and Consulting, Requirements Analysis, Stakeholders, Virtual Teams, Watermark Learning

7 Ways to Build Trust for Successful Requirements Elicitation Q&A, Part 2

Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. This is Part 2 of a three-part series of questions and answers that were not addressed during the webinar. Question 1: Do you have a specific time limit when conducting requirements workshops? Mine is 1-1/2 hours.

Requirements Writer's Block
BA Training, Business Analysis, Communicating, IIBA, Influencing and Consulting, Requirements, Requirements Analysis

Requirements Writer’s Block

Requirements writer’s block – it happens to all of us at some point.  Writer’s block is a condition where an author loses the ability to produce new work.  Requirements writer’s block may happen for several reasons including: a lack of concentration, a feeling that our work is inferior, general feelings of anxiety, lack of inspiration,

Virtual Meeting Challenges: Stop Fighting the Multitaskers, Part 2
Communicating, Facilitation, Project Management, Project Management Professional (PMP)®, Stakeholders, Virtual Teams, Watermark Learning

Virtual Meeting Challenges: Stop Fighting the Multitaskers, Part 2

The frustration of multitaskers was the topic of my last blog, in which I reminded readers of two things most of us already know: 1) Our brains really don’t allow us to mentally think about two things at once, and 2) Most of us are not able to sustain our attention on something for more than

Virtual Meeting Challenges: Stop Fighting the Multitaskers, Part 1
Communicating, Project Management, Project Management Professional (PMP)®, Virtual Teams, Watermark Learning

Virtual Meeting Challenges: Stop Fighting the Multitaskers, Part 1

During the Q and A following my recent webinar, Offsite and On Board, most questions pertained to challenges around people multitasking during conference calls and online meetings. Evidence of people multitasking during virtual meetings includes the tap-tap-tap of keyboarding, silence when asking for input from someone, and the steady drip of “Could you repeat that

Back To Basics with 007
Project Management, Watermark Learning

Back To Basics with 007

James Bond’s Troubled Project Recovery I wasn’t consulted about the inclusion of the latest James Bond movie, Skyfall, on the list of contenders for an Academy Award for Best Picture, but if I had been I would have been most enthusiastically supportive. It’s a troubled project recovery adventure like none I’ve ever managed!  This Bond

7 Ways to Build Trust for Successful Requirements Elicitation Q&A Part 1
Business Analysis, Elicitation, Facilitation, Influencing and Consulting, Requirements Analysis, Stakeholders, Virtual Teams, Watermark Learning

7 Ways to Build Trust for Successful Requirements Elicitation Q&A Part 1

Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. Thank you for the outstanding response. I do apologize that we didn’t have time to address all the questions during the session. I know some of you would have liked to hear all the questions and