Business Process Management Foundations

1-Day Training Course

Business Process Management Foundations

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the role of the Process Owner. Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment, and use the techniques immediately upon leaving class. This course provides the foundation for other courses in the Business Process Management (BPM) certificate.


  • Learn an industry-standard BPM approach that encompasses Process Modeling, Process Analysis and Design, Process Performance Management, and Process Transformation.
  • Identify various models and modeling notations that can be used to help you analyze the process.
  • Understand how to apply three basic design optimization principles in designing improved processes.
  • Determine appropriate metrics for analyzing business processes that provide sufficient insights into process effectiveness.
  • Identify ways people resist and adapt to changing processes.
  • List various process management technologies that can be used to manage business processes.

Length and Learning Modes

Live or Virtual Classes; Video on Demand; Discounts available for teams and for private offerings.


Live BRMF Course
Live: To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. Students need to be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and workshop solutions. This includes 6 months digital access to all training materials.
Virtual BRMF Course
Virtual Classroom: 1 day of web-based eLearning with a live instructor. This includes 6 months digital access to all training materials.
In-House BRMF Course
In-House: If you have 10 or more employees seeking BRM Foundations training, we will deliver the course at your facility (or another location in your area, if you prefer). The training can be scheduled during any three consecutive days of your choosing.
Video On Demand IIBA-AAC Certification Preparation
Video-On-Demand: Video-on-demand with online training portal, and community interaction. This includes 6-months digital access to all training materials.

Development Units

PDUs: 7 CDUs: 7 CEUs: 0.7


Process and business analysts, business process owners and executives, project managers, general business staff, and anyone who needs the skills to improve and/or manage business processes.


General business experience as a process participant.

Certificate Programs


  • Business Process Management (BPM) Overview
  • Business Process Modeling and Analysis Overview
  • Business Process Design and Improvement Overview
  • Business Process Performance Management
  • Business Process Transformation Management


"The exercises were the most helpful. I've had limited exposure to process analysis and I appreciated the case study and the chance to go through the fishbone exercise. I also liked the descriptions of the other tools for documenting and analyzing processes, and feel better equipped to function in my role as a process associate."

Michael Manteuffel,
Business Analyst/Project Manager, The Pew Charitable Trusts

"I've been accustomed to attending courses in person in a classroom setting and didn't think I'd like a virtual course. My experience with the Watermark virtual course was very positive and now I'm much more open to virtual classes as a learning medium. The courses always reinforce existing processes and introduce new ways of thinking of the same things."

Traci Gangl,
Manager of Information Systems Blandin Foundation
Virtual Business Process Management Foundations Courses
Online - Central Standard Time (CST)
2024 Business Process Management Foundations Classes
Sep 24
$795 USD
VOD Business Process Management Foundations Courses
Video on Demand
Video on Demand
At your own pace
$395 USD
See All Business Process Management Foundations Training Courses