Business Process Management Foundations

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General Information

Length and Learning Modes: 1 day
Overview:

To maintain competitiveness in local and international markets, it is increasingly essential to formally manage your business processes. This course explores the need for a business process focus, the essential steps for process management, and the critical success factors for making the effort successful. It provides a practical framework for understanding processes, the use and development of metrics to manage processes, and describes the role of the Process Owner. Presented in a methodology-neutral way, participants can easily apply the knowledge and skills to any environment, and use the techniques immediately upon leaving class. This course provides the foundation for other courses in the Business Process Management (BPM) certificate.

Pre-requisites:

General business experience as a process participant.

Skill Level: Basic
Audience:

Process and business analysts, business process owners and executives, project managers, general business staff, and anyone who needs the skills to improve and/or manage business processes.

Development Units:
PDUs: 7
CDUs: 7
CEUs: 0.7
Certificate Programs:
  • Certificate in Business Process Management
Format:

To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. Students need to be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and workshop solutions.

Content:

Business Process Management (BPM) Overview

Business Process Modeling and Analysis Overview

Business Process Design and Improvement Overview

Business Process Performance Management

Business Process Transformation Management

Note:

Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.