Developing Successful Interpersonal Skills
$795
1 Day
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Corporate Workshops
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Learn MoreCourse Overview
Interpersonal Skills Course
In our inter-connected world, good communication and cooperation is key to working efficiently. Respectfully engaging with others can enhance or inhibit workflow and be the difference between the success or failure of a project or an entire organization.
This course will earn you 7 PDUs | 7 CDUs
Learning Objectives
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Recognize the difference between hearing and listening
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Enhance interpersonal relationships through the use of verbal and non-verbal communication
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Employ techniques to move towards high-quality conversation
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Create a positive impression through a powerful introduction
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Influence others through sharing perspectives and opinions constructively
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Use logic and emotion to persuade and collaborate
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Identify ways of sharing thoughts and opinions constructively
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Prepare for and conduct simple negotiations
COURSE AGENDA
Interpersonal Skills Outline
This workshop will prepare you for the collaborative situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
Personal Leadership
Interpersonal Communication
- Verbal Communication Techniques
- Hearing versus Actively Listening
- Connecting with Powerful Communication
- Understanding the Elements of Vocal Delivery
- Interpreting and Applying Body Language
- Creating a Powerful First Impression
- Creating a Powerful Introduction
- Cultivating Your Impact
- Mastering the 4 Levels of a Conversation
- Moving a Conversation Along
- Applying Tools for Deepening Conversation
- Influencing Others
- Seeing the Other Side
- Building Bridges
- Extending Your Influence
- Applying Logic and Owning Emotions
- Disagreeing Constructively
- Bringing People to Your Side
- Building Consensus
- Planning for Negotiation
- Managing the 4 Stages of Negotiation
- Arriving at an Agreement
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