Eliciting Business Requirements
  • Agile Alliance
  • Auburn University
  • Business Relationship Management Professional
  • IIBA Edorsed Education Provider
  • PMI - Project Management Institute
  • Scrum Alliance
  • Certified WBENC
This class pulled a lot of things together for me and provided some good information I can put to use right away. - (TF, 3M)

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General Information

Length and Learning Modes: In person classes: 2 days; Virtual classes: four 3.5 hour sessions; Anytime Learning: four 3.5 hour sessions. Prices depend on the mode chosen. Discounts available for teams and for private offerings.

The crux of “getting it right” on any project is the ability to give stakeholders what they ask for. Or is it? Of course, that depends on what they ask for. As consultative project professionals, it’s our job to help align what stakeholders ask for with what the organization needs. We are tasked with understanding and getting their buy in for what they need, which may or may not be consistent with what they tell us they want. This is no small task even when they all agree! Reconciling competing stakeholder needs and wants with the organization’s business goals can make the difficult seem all but impossible.

This course helps you develop skills and learn techniques to efficiently and effectively elicit requirements. From preparing for elicitation sessions to getting consensus, students work through multiple facets of the requirements gathering challenge. It provides a framework for identifying business problems and linking requirements to business objectives in order to solve business problems and set project scope. The approach taken is applicable to all types of requirements gathering efforts, including, but not limited to, systems development projects. Many practical and engaging exercises and role playing help walk participants through the concepts presented, and afford ample practice with the techniques learned.

This course aligns with the BABOK® Guide version 3.0 of the IIBA® (International Institute of Business Analysis).

Special Offer
We are dedicated to the skill development of our customers. If you attended a public class, you may retake this class at a substantial discount. Please contact us if you would like to schedule a retake.


Participants should have worked on the analysis, development, maintenance, or enhancement of at least one business “product,” such as software, business processes, services, etc.

Skill Level: Basic

This seminar is designed for business analysts, business people, systems analysts, project managers, and anyone who is involved in the development of any business product, not just software development.

Development Units:
PDUs: 14
CDUs: 14
CEUs: 1.4
Certificate Programs:
  • Masters Certificate in Business Analysis
  • Masters Certificate in Project Management

To help assimilate the tools and techniques learned, there is a mixture of individual and group exercises throughout the course. A case study and considerable role play help reinforce concepts learned. Students need to be prepared for a high level of participation. Each participant receives a comprehensive student guide complete with examples and workshop solutions.


Requirements Essentials

Context for Business Requirements

Preparing for Elicitation

Conducting Elicitation

Building Consensus


Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.