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Facilitating Process Mapping Sessions

View Class Schedule and Pricing

General Information

Length and Learning Modes: 3.5 hours, either in-person or virtually

Process analysis is a collaborative approach to improving efficiency, identifying requirements, and engaging stakeholders. SIPOCs and process maps are two popular and easy ways to “paint a picture” together to solve a problem or reconcile mental models. Learn the tools and techniques to facilitate process mapping sessions face-to-face or virtually. 



Skill Level: Basic


Development Units:
PDUs: 3.5
CDUs: 3.5

Training Tapas include group discussion and focused, practical exercises to apply the skills learned in the course. Students should be prepared for a high level of interaction and have a real-life situation in mind for application of tools and techniques. Participants will receive a Tapas student guide and reference materials.


Facilitation overview

SIPOC and process mapping facilitation

Techniques to focus the session

Practice session


Watermark Learning constantly improves its course offerings to ensure the best training possible and to keep you abreast of the latest industry trends. As a result, this outline is subject to change.

Early Bird Pricing applies to registrations that are paid for by the Early Bird Date. Cannot be combined with any other offer or discount unless Early Bird pricing results in a higher discount. In that case Early Bird pricing will override any lower discount offer.

No bulk discounts are applicable to this item.