Root Cause Analysis Training

price starting at:
$795
course duration:
1 Day
training option:
Live Online and Dedicated Workshops

Jul 18

8:00am-4:00pm CST
Live / Online Classroom
Guaranteed to run
$995 $795

Dec 5

8:00am-4:00pm CST
Live / Online Classroom
Guaranteed to run
$995 $795
Corporate Workshops

Discounted & flexible training for your team

Learn More
Corporate Workshops
Course Overview

Conducting Root Cause Analysis

Effective problem-solving skills are cultivated through a thoughtful, structured approach, not by chance. It involves using a variety of techniques to identify, resolve, and prevent issues from recurring at their root cause—an essential step often overlooked in the rush for quick fixes. In this course, you'll learn how to define problems, gather and analyze data, and apply various analysis techniques to identify root causes. You'll gain a systematic problem-solving framework that you can easily apply in your daily work.

Root Cause Analysis Training Course Overview

Learning Objectives

  • Understand RCA terminology, benefits, and challenges
  • Apply a root cause analysis framework to help identify causal factors and root causes of problems
  • Learn to objectively define and document the business problem(s)
  • Determine what data to collect, the types of data, and methods to use for data collection
  • Apply various RCA techniques to analyze the problem and identify potential root causes
  • Document and present the results of your analysis

COURSE AGENDA

What's in Our RCA Course

This class is designed for anyone looking to enhance their ability to solve recurring problems. With a variety of methods at your disposal, you'll be able to uncover root causes, engage stakeholders, and bring in new perspectives. This results in more thorough analysis and better problem-solving outcomes.

Process Leadership

Business Analysis

  • Key terms & concepts
  • Root cause analysis framework
  • Common root cause techniques
  • Create an RCA team
  • RCA benefits & challenges

  • Determine the right problem to solve
  • Common elicitation techniques
  • Tips to defining the problem
  • How to document a good problem statement

  • Collecting the data
  • What data to collect
  • Data analytic types
  • Data collection methods
  • RCA techniques (5-Whys and Pareto Chart)

  • Identify potential causal factors
  • Analyze the problem
  • RCA techniques (fishbone diagram, mind map, process analysis, scatter diagram)

  • Determining the root cause
  • RCA technique (interrelationship diagram)

  • Document and present the analysis results

  • Recommend solution options
  • Monitoring the solution post implementation
  • Key reasons for RCA Failure
  • RCA final Tips

Training Options

Find training that flows with your schedule

We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

Dedicated Workshops

Dedicated Workshops

Have 10+ employees and looking for discounted group training?

Reviews

What Our Students Are Saying

Reviews

What Our Students Are Saying

Reviews

What Our Students Are Saying

Reviews

What Our Students Are Saying

Why Choose Watermark

Trusted Experts in
Business and
Leadership Learning

30+

Years Delivering Training

65+

Facilitated Leadership Courses

4.8/5

Average Instructor Rating

99

of Fortune 100 Clients