Every good team needs to experience productive conflict to enhance the overall effectiveness of the team. However, it is even more essential that the conflict is managed well when it occurs. This course will provide students with a solid foundation of how to approach managing conflict in project teams and offers useful conflict resolution techniques which can be implemented by both managers and team members.

Format: Video-On-Demand

Location: Video on Demand

Times: At your own pace

Dates: On Demand