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Communicating

Conference Call Best Practice – If One is Virtual, All are Virtual
Communicating, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Project Management, Stakeholders, Virtual Teams, Watermark Learning

Conference Call Best Practice – If One is Virtual, All are Virtual

Virtualization.  It’s no longer a question of do you work virtually, but how much of your day is spent working with others with whom you have little or no face time. Frankly, this can appeal to our less-industrious selves.  How often, when we could take the opportunity for face-to-face communications, do we resort to something […]

Email Best Practices - Top 3
Communicating

Email Best Practices – Top 3

Oh the joys of a summer vacation…and the agony of going back to work. For many, it’s the email in-box that we dread returning to most.  After a week of vacation, how many unread emails do you expect in your in-box?  100?  500?  1000? I believe that somewhere in the not-too-distant future is a world free

Business Analyst World 2012 Key Take-Aways (Bangalore, India)
Agile, BA Training, Business Analysis, Change, Communicating, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Stakeholders, Watermark Learning

Business Analyst World 2012 Key Take-Aways (Bangalore, India)

Elizabeth and I recently travelled to India to speak and exhibit at two BA World conferences there – one in Pune and one in Bangalore. The sessions struck us as some of the most interactive presentations we’ve ever given (or attended). Based on the questions and discussions, the attendees seemed knowledgeable, and hungry for more. One

Is there a Resource Shortage or a Priority Shortage
Communicating, Estimating and Planning, Estimating and Planning, Facilitation, Influencing and Consulting, Organizational Change Mgmt., Project Management, Stakeholders, Watermark Learning

Is there a Resource Shortage or a Priority Shortage?

When I ask students for their biggest challenges in managing projects, they usually tell me it’s the lack of people, time, or money. They just don’t have enough resources to get done what’s expected of them.  I don’t doubt it. The relentless battle cry to reduce waste and increase productivity has many project managers feeling

Who Owns Project Success or Failure
Communicating, Estimating and Planning, Influencing and Consulting, Project Management, Stakeholders, Watermark Learning

Who Owns Project Success or Failure?

Recently, a project management colleague was expressing frustration with her inability to get a project moving in a constructive direction. She commented that she knew the success of the project was her responsibility, but she felt hamstrung in her ability to get what she needed from people.  Even simple requests for information from external stakeholders

Increasing Chances for Sponsorship Success
Communicating, Project Management

Increasing Chances for Sponsorship Success

Of all the things that threaten project success, poor or non-existent sponsorship is at or near the top of the list.  No sponsor?  No project. Below are three keys for increasing chances for sponsorship success in your organization: 1. Show small successes.  You’d probably like to see huge, sweeping change in this area, but let’s be

Are You My Sponsor?
Business Analysis, Communicating, Project Management

Are You My Sponsor?

In the popular children’s book A Mother for Choco, a baby bird goes looking for its mother.  He stops and asks Mrs. Giraffe, Mrs. Walrus, and others “Are you my mommy?”  But to no avail.  None of these potential mommies looks like Choco and so he is left alone and very sad and begins to

What to do with Meeting Saboteurs
Communicating, Facilitation, Watermark Learning

What to do with Meeting Saboteurs?

In a recent project management class, we were discussing meeting effectiveness, and a student asked if it was ever appropriate to flat out excuse someone from a meeting for being rude or obnoxious? Fortunately, I have not been in a situation in which I wondered if I should do that. Unfortunately, I think this student had a