Business Analysis Training


Business Analyst Training, Coaching & Certification

What is Business Analyst Training?

Contact Watermark Learning today to get the Business Analysis training you need now to elicit and analyze competing stakeholder needs, solve underlying business problems, and provide value to your organization.

Business Analysis Courses

Watermark Learning business analysis courses provide a complete business analysis training path. Plus, our career development courses add knowledge and skills at any level.

Popular certification courses include:

By working with us, you have a valuable resource available for training at all levels of a business analyst’s career. If you are not sure which business analysis training is right for you, contact one of our Training Consultants for assistance.

To provide you with maximum flexibility, our business analyst classroom training is available as either open-enrollment public classes or as private onsite classes. Public classes allow individuals to attend classes conveniently held throughout the year. Are you interested in private onsite business analyst training at your company? We offer private onsite training, whether it is one class or a complete series, designed to elevate the skills of your organization. Our business analysis courses will help you to:

  • Function as a management consultant to analyze and recommend solutions that bring benefits and value to the organization.
  • Elicit, document, and manage requirements without a mountain of paperwork, regardless of the life cycle used.
  • Analyze, structure, and document requirements so that they are readily confirmed by your business stakeholders and usable by your project teams.
  • Learn the practical skills a business analyst needs to be effective back on the job in both Agile and Waterfall environments.

Amplify Your Results Through Business Analysis Certification

Endorsed IIBA Certification Training Provider

Increase your learning, validate what you know, and amplify your results through Business Analysis Certification! Find out how our Business Analysis Certificates and Certification programs can help transform your career. Watermark Learning offers two business analysis certificates: a full Business Analysis Certificate and a shorter BA Boot Camp Certificate, both offered in conjunction with Auburn University. They develop and recognize your skills and knowledge in the profession of Business Analysis. We also offer CBAP®, CCBA®, and ECBA™ certification training courses to assist you in your industry certification. Demonstrate your commitment to the profession and get started on your own business analysis certification journey today!

Related Services

Business Analysis Mentoring and Coaching

Do you need specialized Business Analysis training, but can't find a class? Do you have a need for coaching for a specific topic? Watermark Learning offers a mentoring program that can provide the answer. With one-on-one or small group training, we'll match your needs with our materials and instructors to provide you with a customized solution. Mentoring provides the answer to your specialized Business Analysis training needs that is surprisingly affordable.

Business Analysis Courses via Video on Demand

Watermark Learning offers Business Analysis Courses through its Video on Demand option. Video on Demand lets you study anytime, anywhere. You can take an Video on Demand Class from wherever you have internet access via the Watermark Learning website (classes cannot be downloaded).

Video on Demand is a great way to take courses you can't attend in person or virtually, including courses to prepare you for CBAP®/CCBA® certification exams. With Video on Demand, you'll have the same class materials and instructors as our virtual classes. Other advantages include the ability to contact the instructor via email, and the ability to proceed at your own pace, without needing to complete an entire session at once.

Business Analysis Presentations and Webinars

As with all of our training, the Business Analysis program combines a practical orientation, industry best practices, and engaging delivery that teaches retainable real-world skills to foster enduring results. We specialize in Business Analysis and Project Management training. Our instructors are CBAP and PMP® certified, with 20+ years' experience, and use real-world examples and proven techniques to make your time spent in class immediately relevant and applicable on the job.

Contact Us about BA Offerings

Watermark Learning is a Charter IIBA® Endorsed Education Provider and stays very involved with IIBA to keep up-to-date on issues affecting the profession. Having contributed to the BABOK® Guide, we provide our students with unique insights. Our students tell us again and again how happy they are with their experience at Watermark Learning, and we think you will be too.

IIBA Endorsed Education Provider

Business Analysis Client Success Stories

The Challenge A Fortune 100 organization desired to improve its IT processes along SEI CMM® guidelines, to achieve a more mature level. Watermark has worked with this organization for several years providing technical training services. As their needs evolved, so did the type of training we provided them.

The Solution Solution Starting with our Defining and Analyzing Requirements class as a base, we also provide business analysis training on Use Case Modeling, Business Process Modeling, and Data Modeling. Our class on Facilitation Skills was added to help facilitate requirements-gathering sessions. Watermark Learning adapted select portions of our materials to match up with the organization's SEI standards. The entire program is modular to allow for flexible scheduling, and to permit "just-in-time" usage.

The Benefits

  • The relevant content we provide connects immediately with learners, and promotes quick applicability back on the job.
  • Our instructors were already or have become extremely familiar with the client’s business, systems and methodologies employed – ensuring maximum relevancy.
  • By knowing the learner population closely, we integrate the various topics together, and help students apply them to their jobs.
  • The modular scheduling format permits short, focused classes that give “just-in-time” coverage and minimize time away from the job.
  • Our integrated curriculum has meant minimum overlap of courses, with material that reinforces one another.
  • Our customer service “extras” has reduced the workload of the client staff and we’ve been recognized as a value-added vendor.
Business Analysis Client Success Stories

The Challenge An internationally-known avionics manufacturer found that many of its IT projects were not meeting customer expectations. Symptoms of these missed expectations included scope creep and missing requirements, resulting in a great deal of rework.

The Solution The company chose Watermark Learning to provide a customized Business Analyst training program to remedy the situation. “We were impressed with Watermark’s class offerings, flexibility in accommodating our needs, and affiliation with the International Institute of Business Analysis (IIBA®),” said the corporation’s Manager of Project and Human Resources Solutions. “We also found our Watermark Education Consultant very easy to work with,” she added.

Watermark Learning consulted with the company and analyzed their needs to arrive at these goals for the BA training program:

  • Educating its BAs on the skillsets needed to do their jobs
  • Giving them a process to follow
  • Improving project performance
  • Increasing customer satisfaction

The new program was rolled out initially to the IT Department, with a plan to train all 250 employees in that area.

The Benefits Members of the first group to complete the program demonstrated greater strength and are more comfortable with facilitating requirements. “They have also come up with wonderful ideas about how we can improve our internal processes,” the manager said. “This program has opened our people’s eyes to what their role could really be, and how much control they could have over their process.”The company expects both cost and time savings and improved project results that exceed customer expectations. “We want to get everyone in IT performing a BA role in some capacity through the training and we plan to continue to offer it at intervals going forward,” the manager added.

Want to be a leader in the BA field?

The Challenge The Information Technology (IT) Department of a west central state found that although they were often delivering what their customers in other state agencies wanted, they were not actually addressing real business needs with their solutions and not solving the real business problems at hand.

“We needed to understand our customer’s needs from a business analysis standpoint and realize real process improvements,” said the Project Management Manager. “We operate as a service to other state departments,” he said. “We can provide Business Analysis, or we can train other departments’ Business Analysts to do their jobs. In either case, we need to understand what their true business problems are before we undertake a project.”

The Solution The IT Department chose Watermark Learning to provide a customized Business Analysis Certificate program to fill their needs. “We needed our people and those in other departments to attain the skills and abilities needed to do the BA job right,” the manager said. The program Watermark Learning designed for them includes six different courses, including a BA Fundamentals course.

Why Watermark Learning “One of the things that most impressed us about Watermark is that their instructors have actually done the BA job. As practitioners, they can relate our programs to something they’ve already experienced,” the manager stated. “Our Watermark training consultant also worked hard to make sure the program would be flexible enough to meet all of our needs.”

The program was originally rolled out for the IT Department, but now includes participants from four other agencies, including Human Services, Transportation, Workforce Safety and Insurance, and the state-owned bank. “Sixty people have now been through the complete program,” the manager said. “Another 40, including project managers, department managers, and others who need an understanding of the BA role, have taken the Fundamentals class.”

The Benefits “The biggest benefit we’ve seen is that people are now ‘thinking like the business,’” he said. “They’re no longer just thinking about how to apply the technology, but also about such things as requirements traceability. They’ve also learned about modeling processes so they can see just how various departments do business.”

“We’ve also been impressed with how the instructors conduct the courses,” the manager stated. “The combination of lectures and hands-on workshops provides a good mixture and results in improved learning for our students.”

Going Forward The State Legislature has noticed improvements resulting from the program and is providing funding for more Business Analysis activities throughout state departments. “The legislature has actually initiated this funding itself, with no prompting from us,” the manager said. “It’s still too early to quantify our results,” he added. “However, two more state agencies are showing an interest in the series, plus the BA Fundamentals course. As interest continues to increase, we may have to step up our schedule of course offerings!”