Developing Interpersonal Skills

price starting at:
$795
course duration:
1 Day
training option:
Live Online

Mar 25

8:00am-4:00pm CST
Live / Online Classroom
Guaranteed to run
$995 $795

Apr 29

8:00am-4:00pm CST
Live / Online Classroom
Guaranteed to run
$995 $795

Jun 10

8:00am-4:00pm CST
Live / Online Classroom
Guaranteed to run
$995 $795
CourseID: 360635E
Corporate Workshops

Discounted & flexible training for your team

Learn More
Corporate Workshops
Course Overview

Interpersonal Skills Course

The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone.

This course will earn you 7 PDUs | 7 CDUs

Developing Interpersonal Skills Course Overview

Learning Objectives

  • Understand the importance of interpersonal skills and what contributes to one's ability
  • Practice five essential competencies for successfully interacting with others
  • Utilize multiple aspects of communicating to make interpersonal connections
  • Recognize different levels of conversation depth and how to navigate them
  • Challenge habits and reframe situations to build confidence for easier interpersonal interactions

COURSE AGENDA

Interpersonal Skills Outline

This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.

Personal Leadership

Interpersonal Communication

  • Interpersonal skills assessment
  • Consider the whole person
  • IQ, EQ, and Personality

  • Five essential competencies
  • Effective listening
  • Asking questions
  • Practicing empathy
  • Using words for clarity
  • Being composed

  • Non-verbal communication
  • The Mehrabian Myth
  • Mirroring others
  • The signals you send

  • Why small talk matters
  • The Conversation Ladder
  • Creating a spark

  • Common interpersonal fears
  • Challenge your mindset
  • First impressions
  • Expanding your confidence circle

Training Options

Find training that flows with your schedule

We've got your learning needs covered with a variety of options, from virtual classes led by our expert instructors to self-paced courses you can take anytime, or group workshops for your whole team to learn together. It's all about giving you choices that work best for you.

Dedicated Workshops

Dedicated Workshops

Have 10+ employees and looking for discounted group training?

Reviews

What Our Students Are Saying

Reviews

What Our Students Are Saying

Reviews

What Our Students Are Saying

Reviews

What Our Students Are Saying

Why Choose Watermark

Trusted Experts in
Business and
Leadership Learning

30+

Years Delivering Training

65+

Facilitated Leadership Courses

4.8/5

Average Instructor Rating

99

of Fortune 100 Clients