Developing Interpersonal Skills
$795
1 Day
Live Online
Mar 25
Apr 29
Jun 10
Corporate Workshops
Discounted & flexible training for your team
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Course Overview
Interpersonal Skills Course
The ability to work effectively with others is the hallmark of great team members and leaders. Without the ability to understand how your words and actions may be interpreted, you run the risk of sabotaging your team’s and organization’s goals, as well as your own professional development. As easy as it sounds, interacting with others in positive ways that promote great collaboration is not easy for many. A less stressful and more constructive and enjoyable approach to interpersonal interactions can be learned and will benefit everyone.
This course will earn you 7 PDUs | 7 CDUs
Learning Objectives
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Understand the importance of interpersonal skills and what contributes to one's ability
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Practice five essential competencies for successfully interacting with others
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Utilize multiple aspects of communicating to make interpersonal connections
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Recognize different levels of conversation depth and how to navigate them
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Challenge habits and reframe situations to build confidence for easier interpersonal interactions
COURSE AGENDA
Interpersonal Skills Outline
This workshop will prepare you for the interpersonal situations inherent in every facet of business, whether working with colleagues, partners, vendors, or clients.
Personal Leadership
Interpersonal Communication
- Interpersonal skills assessment
- Consider the whole person
- IQ, EQ, and Personality
- Five essential competencies
- Effective listening
- Asking questions
- Practicing empathy
- Using words for clarity
- Being composed
- Non-verbal communication
- The Mehrabian Myth
- Mirroring others
- The signals you send
- Why small talk matters
- The Conversation Ladder
- Creating a spark
- Common interpersonal fears
- Challenge your mindset
- First impressions
- Expanding your confidence circle
Training Options
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