Accelerate Your Career Path with Business Process Management Training

Watermark Learning's Business Process Management program provides comprehensive, focused training for Business Process Managers, Analysts, Owners, Consultants, BPM Program Managers, Business Analysts, and others. Our Business Process Management training makes these best practices come alive in a practical way so you can apply them immediately. Contact Watermark Learning today for business process management training. Our BPM training program helps you:

  • Learn an industry standard framework for managing and improving business processes.
  • Develop process skills such as process analysis and process improvement.
  • Apply basic facilitation and change management skills to assist the adoption of new and improved processes.


Business Process Management Training

Certificate in Business Process Management Through Auburn University

Auburn University

Watermark Learning's Business Process Management Certificate program complements our Project Management and Business Analysis Certificate programs. Our programs are methodology-neutral, affording you the opportunity to apply your skill set across a variety of organizations. They are aligned with the industry best practices adopted from Lean, Six Sigma, ITIL, and the Business Process Management Common Body of Knowledge (BPM CBOK®) as developed by the Association of BPM Professionals (ABPMP).

As with all of our training, the Business Process Management program combines a practical orientation, industry best practices, and engaging delivery that teaches retainable real-world skills to foster enduring results.

Download Certificate in Business Process Management Details


ITIL® (Information Technology Infrastructure Library) Foundation Course

ITIL® is the most widely accepted approach to IT service management in the world. ITIL provides a cohesive set of best practices, drawn from the public and private sectors internationally. The ITIL Foundation course is the entry level certification course for IT Service Management Best Practices training in ITIL. ITIL is comprised of five core publications: Service Strategy, Service Design, Service Transition, Service Operations and Continual Service Improvement, promoting alignment with the business as well as improving operational efficiency.

Why you should take our ITIL training course:

  • Learn the Best Practice framework for IT, consisting of 26 processes in various lifecycles.
  • Help your organizations understand how to run IT as a retail shop and how IT enables the business and becomes a strategic partner to the business.
  • Understand the principles and core elements of IT service management (ITSM) based on ITIL 2011 edition.
  • Receive at least 18 hours of in-class instruction and study and have the ability to take the ITIL 2011 edition Foundation exam at the end of class.

Find an upcoming ITIL course

(All ITIL® Foundation courses are offered by our partner Knowledge Peak.)

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What Our Clients Say

“I really enjoyed the Business Process Improvement virtual class! The Instructor did a great job and it proved to be a wonderful e-Learning experience.”
- Nancy Hanks, Magenic

"Provaliant brought Watermark Learning in to conduct Business Processing Modeling training for my staff. It was by far the most well-received training that we have ever had, with the most active participation in class activities by all of the Provaliant staff. It became apparent to my staff and me that that the material, instructor and/or presentation in classes we have had from other vendors was just not of high quality, impairing our ability to learn. With the Watermark instructor it was just the opposite, her professionalism and experience aided in making this a true learning experience for my staff.”
- Jay A. Masci, PMP, Provaliant Retirement, LLC

access business process management templates and resources

"The exercises were the most helpful. I've had limited exposure to process analysis and I appreciated the case study and the chance to go through the fishbone exercise. I also liked the descriptions of the other tools for documenting and analyzing processes, and feel better equipped to function in my role as a process associate.
- Michael Manteuffel, Business Analyst/Project Manager, The Pew Charitable Trusts

See more Business Process Management success stories.

How Can We Help?

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Watermark Learning will be happy to work with you to address your Business Process Management training needs. Whether your need is for consulting, mentoring, or on-site classes, your team will benefit from our personalized services. Private classes are especially cost effective when you have six or more people to train, and can result in lower per-student costs.


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