Perhaps no other skill can yield such immediate results and payback than learning how to improve business processes. Business process improvement efforts can increase quality, reduce costs and waste, increase operational efficiency, and enhance productivity. This course explores the need for a business process focus, the essential steps for process improvement, and the critical success factors for making the effort successful. It provides a practical framework for improving processes, process improvement concepts and techniques, and valuable tips on how to introduce process change into the organization and to get the most from your process improvement effort.

Format: Boot Camp

Location: Virtual - CST

Times: 9:00am-4:00pm

Dates: Nov 11,12

Venue: Interactive Web Conference