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 An acquaintance was talking a few days ago about a company function at which a functional group had been brought together for purposes of learning, bonding, and growing as professionals, presumably to benefit themselves and the organization. But when someone … Continue reading


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 All too frequently, we are presented with choices where we need to make a critical decision. Those decisions can have profound impacts for the businesses we are employed by, the type of work that we do, the people we work … Continue reading


 While teaching a recent Getting Real Results from Virtual Teams class, a student asked the question, “What does the end game look like?” How virtual will our work world become and what will that look like? The pendulum seems to … Continue reading


Based on your feedback, Watermark Learning will be launching a new round of Online Study Exam enhancements June 22. Not only are we pleased to introduce these user-friendly changes, but we want our audience to know that they are a … Continue reading


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“If you always do what you have always done, you will get what you always got.” Einstein, Twain, Ford have all been credited with this very powerful quote about change, and yet it really does not matter which of them … Continue reading


True or false: Only 7% of communication meaning comes from words. If you answered True, you would have a lot of company. Perhaps you would even go on to suggest that 38% of our message is through tone, and 55% … Continue reading


In project management, a good template can be invaluable in helping you organize your thoughts and communicate effectively. Watermark Learning has many templates for project management, as well as business analysis and business process management, all of which can be … Continue reading


Rich here with a CBAP®/CCBA® registry update. IIBA has introduced a new online credential registry. It is real-time and shows the complete list of CBAP and CCBA credential holders. This is a nice change compared to the older spreadsheet method, … Continue reading


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Leonardo da Vinci has been described as the archetypical renaissance man. He was a man of unquenchable curiosity, unmatched imagination, and is arguably the most diversely talented person who has ever lived. Certainly known for his painting skills (The Mona … Continue reading


Developing our new course, Getting Real Results from Virtual Teams, has me poring through resources and reflecting on my own experiences of working virtually. There are, of course, many types of virtual work environments and circumstances, just as there are … Continue reading