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On the way home from the Building Business Capability (BBC) conference last week, my wife Elizabeth and I stopped in at an electronics store in Las Vegas. We wanted to listen to an audio book on her new iPod, and the … Continue reading


The trip my wife Elizabeth Larson and I took to South Africa to speak at this year’s BASSA 2013 ended well. The conference had over 200 registered participants, and the organizers kept the sessions moving smoothly. We were delighted with … Continue reading


 Part 1 – The Process. We recently traveled to the IIBA Business Analysis Summit Southern Africa, and were exposed to several different “systems” as we traveled from Minneapolis to Cape Town: the TSA in the US, airlines, security in Amsterdam, … Continue reading


Part 2—Communicate Complete Project Scope  In Part 1 of this jury duty blog I discussed how, when called to serve for jury duty, I had no idea that so much of my time would be spent waiting for something to … Continue reading


Part 1—Why Do We Have To Wait So Long?! The reality of a jury trial is different from what we see on TV or read in books, where the action moves quickly towards the acquittal or conviction of the defendant. … Continue reading


Developing our new course, Getting Real Results from Virtual Teams, has me poring through resources and reflecting on my own experiences of working virtually. There are, of course, many types of virtual work environments and circumstances, just as there are … Continue reading


Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. This is Part 2 of a three-part series of questions and answers that were not addressed during the webinar. Question 1: … Continue reading


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Requirements writer’s block – it happens to all of us at some point.  Writer’s block is a condition where an author loses the ability to produce new work.  Requirements writer’s block may happen for several reasons including: a lack of … Continue reading


Thanks to all of you who attended Watermark Learning’s webinar Seven Ways to Build Trust for Successful Requirements Elicitation. Thank you for the outstanding response. I do apologize that we didn’t have time to address all the questions during the … Continue reading


It’s been a few weeks since Elizabeth and I visited New Zealand, with a July 4 holiday in the middle. I’m finally getting a chance to finish my blog about the second half of our trip. After having business meetings … Continue reading