Watermark Learning

Business Analysis – Adding Value in an Agile Environment

Welcome to the second in a series of three blogs in which we discuss Agile Business Analysis. In our previous blog, we talked about what Agile business analysis is and the Agile mindset. In today’s blog, we will take some time to cover business analysis skills that can be leveraged in an Agile Environment. Adding …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Watermark Learning

Agile Business Analysis: An Introduction

In today’s blog, we will take a few minutes to introduce the topic of conducting business analysis in an Agile environment, including what it is, the agile BA mindset, and the 7 principles of Agile business analysis. Business Analysis in an Agile World Intense business environments of today are driven by uncertainty and the high …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Watermark Learning

Three Contributors to the Importance of Influencing Skills

Influencing skills in today’s work environment is central to getting anything done. Consider what you do day in and day out. How much of your time is spent trying to get someone to think, feel, or do something they aren’t already thinking, feeling, or doing? We often think of the demand for influencing skills as …

Andrea Brockmeier, PMP, CSM, PMI-ACP, PMI-PBA, BRMP

Andrea Brockmeier, PMP, CSM, PMI-PBA, BRMP is the Director of Project Management for Watermark Learning. Andrea is an experienced trainer, facilitator, speaker, and project manager, with over 25 years of business experience. Andrea oversees certification and skills development curriculum in project management, business analysis, and leadership. She has been a speaker at IIBA® and PMI® conferences and is an active volunteer. She enjoys practicing what she teaches and has a steady stream of projects that she manages. Andrea is highly committed to partnering with her clients through projects, consulting, and training, and seeks to make every engagement enjoyable as well as valuable.

Watermark Learning

Top 5 Characteristics of Effective Facilitators

As any instructor will tell you, one of the best things about teaching is learning from your students. It happens in some way, big or small, every time you get in front of people who are expecting to hear how to do it “right.” Of course, there is no “right” a lot of the time. In my classes, …

Andrea Brockmeier, PMP, CSM, PMI-ACP, PMI-PBA, BRMP

Andrea Brockmeier, PMP, CSM, PMI-PBA, BRMP is the Director of Project Management for Watermark Learning. Andrea is an experienced trainer, facilitator, speaker, and project manager, with over 25 years of business experience. Andrea oversees certification and skills development curriculum in project management, business analysis, and leadership. She has been a speaker at IIBA® and PMI® conferences and is an active volunteer. She enjoys practicing what she teaches and has a steady stream of projects that she manages. Andrea is highly committed to partnering with her clients through projects, consulting, and training, and seeks to make every engagement enjoyable as well as valuable.

Watermark Learning

Eliciting: It’s Not Just for Business Analysts Anymore

If you ask project professionals what Job #1 is for business analysts, many will answer, elicit requirements. It is true that eliciting requirements is an essential activity at the heart of doing business analysis work. But BAs are not the only ones who should think of eliciting requirements as essential to their work. If you …

Andrea Brockmeier, PMP, CSM, PMI-ACP, PMI-PBA, BRMP

Andrea Brockmeier, PMP, CSM, PMI-PBA, BRMP is the Director of Project Management for Watermark Learning. Andrea is an experienced trainer, facilitator, speaker, and project manager, with over 25 years of business experience. Andrea oversees certification and skills development curriculum in project management, business analysis, and leadership. She has been a speaker at IIBA® and PMI® conferences and is an active volunteer. She enjoys practicing what she teaches and has a steady stream of projects that she manages. Andrea is highly committed to partnering with her clients through projects, consulting, and training, and seeks to make every engagement enjoyable as well as valuable.

Watermark Learning

Become an Agent for Change in an Agile Environment

Organizations move to “Agile” ways of approaching initiatives to enable them to respond quickly and easily to new opportunities in the marketplace and new customer demands. Consequently, Agile has not only introduced change to the organization in its overall adoption, but it has also quickened the pace of most change initiatives (projects). Change management can no longer just be …

Susan Heidorn, Ed.D., PMP, CBAP, HSDP, CSM, BRMP

Dr. Susan Heidorn, PMP, CBAP, HSDP, CSM, BRMP is the Director of Business Solutions for Watermark Learning in Minneapolis. Susan is an experienced consultant, facilitator, speaker, and trainer, with over 25 years of business experience. Susan directs programs in business analysis, business relationship management, and leadership, including developing and delivering courses and providing consulting. She has been a speaker at a number of IIBA® and PMI® conferences as well as local and regional organizations, boards, and private clients. She is a lifelong learner whose passion it is to guide people into achieving excellence in their personal and professional lives and works on creating positive impacts to the organization.

Watermark Learning

The Business Case for Business Cases

Business cases are one of those artifacts that people understand and appreciate but do not always do. The good news is that they do not need to take a lot of time or be overly complex in order to be of value. To make the business case for business cases, I would like to address …

Andrea Brockmeier, PMP, CSM, PMI-ACP, PMI-PBA, BRMP

Andrea Brockmeier, PMP, CSM, PMI-PBA, BRMP is the Director of Project Management for Watermark Learning. Andrea is an experienced trainer, facilitator, speaker, and project manager, with over 25 years of business experience. Andrea oversees certification and skills development curriculum in project management, business analysis, and leadership. She has been a speaker at IIBA® and PMI® conferences and is an active volunteer. She enjoys practicing what she teaches and has a steady stream of projects that she manages. Andrea is highly committed to partnering with her clients through projects, consulting, and training, and seeks to make every engagement enjoyable as well as valuable.

Watermark Learning

I’m IIBA® Certified – Now What?

Welcome to the last blog in this IIBA® certification series. Again, MANY CONGRATULATIONS on your achievement. These exams are not “cake walks!” Take some time (but not too long) to bask in the sunshine of your accomplishment because before you know it, it’s time to “recertify!” What? MORE study? No, will not need to take …

Mike Sweeney

Watermark Learning

IIBA® Certifications: Foolproof Study Plan and Test-Taking Strategies

Welcome back! If you’ve been following this series, we first explored the value proposition and answered the “What’s in it for me?” question regarding certifications in general, identified the IIBA® certification that is right for you, walked through the application process, and introduced the Business Analysis Body of Knowledge® – specifically, some of the terminology. …

Mike Sweeney

Watermark Learning

Demystifying the CCBA®/CBAP® Application Process

The single most important piece of advice we at Watermark Learning can offer regarding the CCBA® or CBAP® application process is (drum roll please) – DON’T WAIT! The majority of students in our certification classes report that they haven’t started their application; later they share that they wish they had that out of the way …

Mike Sweeney