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Watermark Learning Blog

Discover insights, tips, and articles from industry experts on leadership, business analysis, and professional development.

Business Institute
BRMP, Business Relationship Management, Watermark Learning

An Intro into the World of Business Relationship Management, Part 1: What is a BRM, a BRMP, and the BRM Institute?

Welcome to the first in a series of four blogs in which we will introduce you to the world of Business Relationship Management, the role of the Business Relationship Manager, its corresponding certification, the value BRMs bring to the organization, and how to move into a BRM role as the next step of your career […]

Business Conversations
Watermark Learning

Difficult Conversations: What Do You Contribute?

When it comes to navigating difficult conversations, frankly, I’d rather not. It’s exhausting trying to figure out how to approach someone about something you’d prefer not to discuss. Considering the pace at which most of our work worlds are operating these days, if you ignore something, it often doesn’t take too long before it’s forgotten.

Business Process Management

Business Process Improvement: A Primer

So, we have all heard, “if it ain’t broke, don’t fix it”, “We tried that 2 years ago and it didn’t work”, and my favorite “this is the way we have always done it”. We may avoid improving our processes because we are comfortable with the current way of doing things, perhaps there is a

modeling is for everyone
Business Analysis, Elicitation, Watermark Learning

Modeling is for Everyone

On this page: What is a Model? Benefits of Modeling Types of Models The Iterative Nature of Elicitation and Modeling Modeling and the Project Professional Modeling is one of the most important practices for any project professional. As the adage states, “A picture is worth 1000 words.” Models allow us to better understand the stakeholder needs and provide

business analysis role in scrum
Agile, Scrum

Business Analysis Role in Scrum Events

In our previous blogs, we covered what Agile business analysis is and how business analysts add value in an Agile environment. In this final blog, we talk about how to leverage Business Analysis skills in each of the five Scrum Events. On this page: Scrum Events The Sprint Sprint Planning Daily Scrums Sprint Review Sprint

organizational change management in an agile environment
Agile, Watermark Learning

Organizational Change Management in an Agile Environment

Table of Contents What is Organizational Change Management (OCM)? Whose Job is it Anyway? Bringing an Agile Perspective to OCM Eight Tips to Create a more Agile OCM Effort What is Organizational Change Management (OCM)? Organizational Change Management (OCM) focuses on the people side of change. It is the process of helping people let go

business analysis
Watermark Learning

Business Analysis – Adding Value in an Agile Environment

Welcome to the second in a series of three blogs in which we discuss Agile Business Analysis. In our previous blog, we talked about what Agile business analysis is and the Agile mindset. In today’s blog, we will take some time to cover business analysis skills that can be leveraged in an Agile Environment. Adding