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Watermark Learning Blog

Discover insights, tips, and articles from industry experts on leadership, business analysis, and professional development.

three contributors to the importance of influencing skills
Watermark Learning

Three Contributors to the Importance of Influencing Skills

Influencing skills in today’s work environment is central to getting anything done. Consider what you do day in and day out. How much of your time is spent trying to get someone to think, feel, or do something they aren’t already thinking, feeling, or doing? We often think of the demand for influencing skills as […]

eliciting its not just for business analysis anymore
Watermark Learning

Eliciting: It’s Not Just for Business Analysts Anymore

If you ask project professionals what Job #1 is for business analysts, many will answer, elicit requirements. It is true that eliciting requirements is an essential activity at the heart of doing business analysis work. But BAs are not the only ones who should think of eliciting requirements as essential to their work. If you

become an agent for change in an agile environment
Watermark Learning

Become an Agent for Change in an Agile Environment

Organizations move to “Agile” ways of approaching initiatives to enable them to respond quickly and easily to new opportunities in the marketplace and new customer demands. Consequently, Agile has not only introduced change to the organization in its overall adoption, but it has also quickened the pace of most change initiatives (projects). Change management can no longer just be

the business case for business cases
Watermark Learning

The Business Case for Business Cases

Business cases are one of those artifacts that people understand and appreciate but do not always do. The good news is that they do not need to take a lot of time or be overly complex in order to be of value. To make the business case for business cases, I would like to address

an introduction to business process management
Business Process Management

An Introduction to Business Process Management

What does playing golf, driving to work, or writing a report have in common? They have a start and an end. They consume or transform inputs into outputs. They are repeatable and ongoing. In essence, they are all processes. As with all processes, they can be analyzed, measured, and improved to be the best as

a conversation with a certified iiba
Watermark Learning

I’m IIBA® Certified – Now What?

Welcome to the last blog in this IIBA® certification series. Again, MANY CONGRATULATIONS on your achievement. These exams are not “cake walks!” Take some time (but not too long) to bask in the sunshine of your accomplishment because before you know it, it’s time to “recertify!” What? MORE study? No, will not need to take

failing fast in a pandemic
Agile

Failing Fast in the Age of Pandemics

When I first heard the phrase “fail fast, fail often,” I was horrified. It was cited as a mantra by the early adopters of Agile methods. But I didn’t understand what it meant in those relatively early days of Agile. The expression conjured up missed deadlines, broken promises, and an undisciplined approach to software development.

iiba certification study plan
Watermark Learning

IIBA® Certifications: Foolproof Study Plan and Test-Taking Strategies

Welcome back! If you’ve been following this series, we first explored the value proposition and answered the “What’s in it for me?” question regarding certifications in general, identified the IIBA® certification that is right for you, walked through the application process, and introduced the Business Analysis Body of Knowledge® – specifically, some of the terminology.