Key Takeaways What’s Going Wrong with Your Customer Experience? A Business Analyst Might Have the Answer Customers used to love the brand. They left five-star reviews, told their friends, and came back often. But over time, the tone shifted. Support tickets went up. Social media mentions turned sour. Sales started slipping, and the once-loyal crowd […]
Key Takeaways Monday morning. The coffee is lukewarm, the inbox is overflowing, and the project kick-off meeting revealed that no one is on the same page. Marketing has one timeline, IT has another, and Finance is already concerned about the budget. Leadership nods along, hoping someone else will sort it all out. These types of
The Problem with Problems: Why Your Team Needs a BA Have you ever been in a meeting where everyone debated about the actual problem? It’s like a bad sitcom—lots of talking, zero solutions. That’s life without Business Analysis (BA): unclear objectives, misaligned teams, and too many coffee-fueled brainstorming sessions going nowhere. Business Analysts (BAs) are
What is the BABOK® Guide? The ever-evolving business world requires reliable guidelines to assess and maximize corporate productivity. Thankfully, the International Institute of Business Analysis (IIBA®) created and maintains the Business Analysis Body of Knowledge (BABOK) Guide — an indispensable reference that is widely regarded as a gold standard in business analysis. It’s essential for
With more than 174,727 business analysts in the United States alone, there’s bound to be a plethora of opinions about how to analyze operations and steer companies toward success. In some ways, PMI, BABOK, and PMBOK unite many of the best practices that analysts have found successful — putting them into guides that any analyst
We are on the last leg of our four-part series. In our previous BRM blogs, we provided you with a summary overview of BRM, BRMP®, and BRM Institute®. We then followed with more detailed information about the BRM role and the BRMP®. This final blog provides additional information to round out what we provided you regarding
We are on the third leg of our four-part series. In our previous Business Relationship Management blogs, we provided you with a summary overview of BRM, BRMP®, and BRM Institute. We then followed with more detailed information about the BRM role and its organizational value. Today, we will take you to the world of the BRMP —
Our BRM exploration journey continues. In our last BRM blog, we provided you with a high-level view of the BRM, BRMP®, and BRM Institute®. In this blog, we take a closer, more detailed look about the BRM role, a brief history, what BRMs do, and the core competencies needed to be a successful BRM. As you may remember
Welcome to the first in a series of four blogs in which we will introduce you to the world of Business Relationship Management, the role of the Business Relationship Manager, its corresponding certification, the value BRMs bring to the organization, and how to move into a BRM role as the next step of your career
A Business Relationship Management (BRM) role is often thought to be a natural professional development path for business analysts. But what about project managers? Does it make sense for PMs to consider this as a logical professional growth opportunity for them? We think so. Consider the points in this article regarding what BRM is and
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New Horizons
Project Management Academy
Velopi
Six Sigma Online
Watermark Learning